Samm's Heating and Air Conditioning
Chisholm, Plano, TX

Samm's Heating and Air Conditioning Reviews

4.9 stars based on 836 reviews

Featured Comments:

• M

  Malcolm P

  5.0

  Samm’s did an amazing job with a full HVAC system upgrade for my house. The estimate process was so much better than other North Dallas competitors. They did not trying to upsale, took time to educate me, offered very competitive pricing, and additional bonuses to the offering (financing options, rebates, USA flag, cleaning service, etc.) Emilio came out to give a free quote on the work. This is my first house and first purchase on anything HVAC related so I didn’t know what to expect. He educated me through various options and provided me itemized quotes on-site, this is very helpful because you can really begin to budget and plan while the HVAC expert is still there to answer any questions. If Emilio comes to house, be excited because he is there to truly help you achieve your comfort goals of the house. The install day, was a full day long that started at 8am ending around 6-7pm. The team of 3 (De Luis and team) makes the process super easy and they take care of the details inside and outside the house. At the end, the team lead will do full walk through to help answer any more questions. Few days later a separate team conducts a quality check to make sure all systems are working to perfection, which is really nice. Overall Samm’s are already experts in Heating and Cooling, but what sets them apart is their customer experience. It takes a stressful transaction and makes it enjoyable, oddly enough. Call them today or go online and fill out form to get help! Highly recommend for North Dallas, Plano, Richardson area folks.

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  Response from the owner

  Malcolm, congrats on your new home, and thank you for choosing our company for your HVAC needs. We are thankful for your review, business, and recognition of Emilio, Luis, and the team. Enjoy your new system. Sincerely, Paul Sammataro

• B

  Brad Keating

  5.0

  Excellent initial response, follow up, scheduling, service and billing. The experience with Samm's has been great! We initially had them do repairs and maintenance which was done when requested on schedule. Due to the age of the equipment, we recently had them replace a 6 Ton roof top unit (RTU). They were able to locate equipment, promptly scheduled the crane for removal and installation, and the crew was efficiently complete within less than a day. There was great communication from initial inspection through completion of installation and conveying of warranty. I would recommend!

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  Response from the owner

  Brad, we are happy to hear your replacement went great. We are thankful for your continuing business, review, and referrals. Thank you, Paul Sammataro

• C

  Chase Crocker

  5.0

  Cole was amazing. He actively communicated through the whole process, talked us through our options, and followed up several times to make sure everything was working! Our furnace was destroyed by a bad contractor and Cole was able to organize installing a replacement unit in 1 day. This was the best experience I’ve had with a home repair in years! I highly recommend Samm’s.

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  Response from the owner

  Chase, excellent to read your review of Cole and your experience with our company. We are thankful for the opportunity to earn your business. Regards, Paul Sammataro

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