Ryan Company
Bell, Lansing, MI

Ryan Company Reviews

2.3 stars based on 16 reviews

Featured Comments:

• M

  M B

  1.0

  I had them out to inspect my AC, my furnace, and give me an estimate for a chimney-related problem. They concluded that the AC had sufficient refrigerant, pressure, and produced sufficient temperature difference both at the compressor and inside the home. However, in the next days it got very hot, and while the inside fan was running, the AC didn't really produce any cool air. After two days of enduring this, I mentioned it to another HVAC company who visited me for the same estimate for my chimney matter (for which they ended up charging less than half of what Ryan wanted, but that's another matter), and he took a quick look. We both went to the compressor, and it turned out that the Ryan techs had left the fuses disconnected and sitting on the compressor, so the outside unit never kicked on! To make matters worse, they had also not put the little screw caps on the valves where they hook up their recharge equipment. This means the valves would be exposed to the element, and this being close to the ground, likely plug up over time with grime. So, they made two major beginner's mistakes with my AC! They then asked me to email pictures, which I did, but never called back or contacted me again. When I then called them again, Mr. Ryan twice hung up on me. STAY AWAY!!!!!

• D

  Derek Grahm

  1.0

  Wouldn't fix the root of the issue just kicked it down the road. Completely cut off electricity in my garage. Then when I called back they claimed they only install 120amp when I specifically asked for 220. Paid for a 220 only to have the electrician working steal it. Horrible company ran by a senile old man.

• N

  Nate D

  1.0

  They were able to temporarily hook up electrical when our panel had to be replaced, so we were grateful for that. A list of problems followed: they rarely showed up when expected, the communication was awful. After installation, we discovered the garage was accidentally wired as 240V which burnt up the batteries for our power tools, ruined the radio and actually caught the garage door opener on fire (none of which they covered the cost for). Six months after installation, we found the AC wires in the ceiling tucked away, they were never wired back in. We paid for the permit, but they never actually got the permit or had an inspection. They also created a disorganized mess of the electrical panel; in the last 2 years, we’ve found that 80-90% of the labels for the breakers have been wrong. We made a quick decision when hiring them because it was an emergency, don’t do the same thing, do your research first!

More reviews (7)