Robinson HVAC service
US-64, Russellville, AR

Robinson HVAC service Reviews

1.1 stars based on 10 reviews

Featured Comments:

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  Timothy Irving

  1.0

  Bought a used unit from him. Said he would do a 1 yr warranty on it. After 2 months unit started freezing up because it was low on freon and could never get a hold of him. When I did get a hold of him he would set a time to come and never show up. I can't get anyone else to come and work on it because no one will work behind him so I have to buy a new unit and have it installed bc no one will work on my previous unit that was installed by them.

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  Catherine Miranda

  1.0

  Our current unit was installed by Robinson heat and air. It is seven years old. In it's fourth year, it had a freon leak. We paid out of pocket 100% to Mr. Robinson, I did not know a claim should have been filed. We paid to have it filled up. It broke down again in the same summer with another leak. One more fill up later and it broke down again. We called a new company, Clarksville Heating and Air, and they found several installation mistake that I cannot begin to remember but needless to say, several items were not properly closed, fastened, secured, etc. So, the leaks could have been prevented. Also, that next summer our coil went out from being used so much. He never filed the warranty for our coil so it was going to cost 900.00 to replace the part. Clarksville heating and air somehow found a place that felt sorry for us and let us have another one. Still, 700.00 in labor to fix. We are now having to replace the heating element as it was also used too much during the winter when the freon was leaking. 500.00. So, we are a little over 2000.00 into repairs on a 7 year unit, most of which could have been prevented by proper installment.

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  Munieka Dtrapo

  1.0

  They sell you a "new" unit that's actually refurbished. I had always suspected it and confirmed this when working with one of their relatives. Good luck getting someone to help fix a down unit, which I might add, was only 6mos old the first time it broke down. Unless it's the owner, Lewis or something, who comes out to "fix it", the unit will be breaking down until he comes out. Then when the weather changes, the thing will break down again. That's like the only guarantee.

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