Redwood Heating and Air LLC
River, Covington, GA

Redwood Heating and Air LLC Reviews

5 stars based on 33 reviews

Featured Comments:

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  Julia Miller

  5.0

  Joel and Rod at this place are amazing. Our heat went out the day it “snowed” last week. Even though the snow didn’t stick, it was cold! Even after dealing with the headache our rental company created, Rod came out within 30 minutes of becoming our assigned vendor to diagnose the issue. Once the rental company FINALLY approved the charges, Rod was back first thing in the morning and got it fixed. We are so grateful for people like Joel and Rod who respond quickly and are so kind.

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  Response from the owner

  Hello Julia, Thank you for the great review, it means a lot that you took the time to share your experience. We are constantly working hard to do all that we can to provide everyone with a high-quality experience. The only way to confirm that we are delivering a first-class ac repair service is with feedback like yours. Please remember that our team is always here for you. On behalf of the entire team, Thank You!

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  Michael Anthony

  5.0

  I’m an optimist but I still questioned all these glowing reviews. I even had a buddy who does HVAC come check my leak and he said I need a new unit. When I spoke with Savallis, he came out the next morning and gave me a COMPLETE analysis. He provided a thorough, detailed, analysis, did repair work AND extra repair work. He told me the leak probably would come back but his repairs would hold me for some time. However, after observing his and Joel’s honest, sincere and AFFORDABLE services…2 days later I’m getting a brand new complete system. My 2nd unit is as old as the one being replaced but is not leaking however, I’m getting it replaced next spring just on the strength of service these gentleman provided, such as honest and exceptional service. They went well above and beyond my friend who does all my plumbing work and he was going to replace the unit…I immediately told him…’no thanks’…lol! There’s a reason I found Redwood and I feel extremely blessed there’s still a trustworthy business who cares about the customer and takes GREAT pride in the job they do. 100 stars are not enough but I’m sure my analysis is clearly understood!!!

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  Response from the owner

  Michael, We appreciate that you took the time to express how pleased you are with our company - it goes a long way. Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. We'd like you to know how important your opinion is - we value all feedback and always try to do even better. We look forward to serving your ac repair needs again. Our team is always ready to take your call. Thanks again!

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  Justus 5

  5.0

  Excellent work ethic and superior customer service from Joel and his crew! All for the best price around. We have and highly recommend Redwood Heating and Air for your heating and air repairs and new installs. In a day when customer service is lacking, Joel goes above and beyond. Thank you for a job well done!!

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  Response from the owner

  Hey Justus. We wanted to take a moment to thank you for telling us about your great experience with us. We know that you have options and the fact that you picked us confirms that our focus on service quality is making the right impact. The only way to confirm that we are delivering a first-class service is with feedback like yours. We hope to become one of your favorite furnace repair and ac repair service providers. For now, always feel free to reach out if you have any questions. You Are Awesome!

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