R & R Refrigeration & Air Conditioning, Inc.
Monterey, San Jose, CA

R & R Refrigeration & Air Conditioning, Inc. Reviews

5 stars based on 75 reviews

Featured Comments:

• M

  Martin Tuttle

  5.0

  All research pointed to R&R when looking for a reliable company to install a walk-in freezer for our retail pet supply store. From start to finish, they were helpful with advise and recommendations, and the installation crew was courteous and professional. We'll now be using them for servicing our retail merchandisers, too. I have no hesitation in rewarding them five stars and giving them our endorsement.

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  Response from the owner

  Martin, thank you for taking the time to write this great review. It’s been shared with the team and greatly appreciated. We look forward to working with you on your future needs.

• W

  William Lu

  5.0

  Our server room AC system started to blow hot air. We needed a solution quickly. Matt from R&R came out to access the situation and provide quote as I assumed that we would have to change some major portion of the system. He was helpful in informing us that our unit that we did not purchase from them may still be under warranty if certain parts needed to be replaced. R&R sent their tech, Bradley, to diagnose the unit to see if it could be repaired. A leak was found. R&R had checked with the manufacturer, Carrier, and the unit was eligible to have the motor portion replaced. Our unit was filled with refrigerant by R&R so that our server room would not overheat. A few days later, they returned performed swapped out the head of our AC unit. They saved our servers and money with their experience/thoughtfulness as we were only responsible for labor charges. We would use again and highly recommend.

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  Response from the owner

  William, thank you for the great feedback and review. It's been a pleasure taking care of your equipment and are happy to take care of your future needs.

• C

  Chateau Cupertino

  5.0

  R&R is an amazing company to work with. Mary is great! She responds immediately and schedules a tech right over. I recently contacted them for one of our units to be looked at. They sent Joel who is very skilled and a great technician. Although, he was only scheduled to look at one unit, he was also able to look at another one last minute. He communicated with Mary the whole time. Joel was able to explain what the problem was and got both units up and running the same day! Our residents were happy not having to wait another day for this to be resolved. We are always pleased working with them!

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  Response from the owner

  We really appreciate your great feedback and have shared it with the team. We look forward to our continued relationship in 2022. Thank you again for the review.

More reviews (7)