Quality Service Company LLC
Valley, Fort Myers, FL

Quality Service Company LLC Reviews

5 stars based on 62 reviews

Featured Comments:

• M

  Melissa Mastroianni

  5.0

  Scott and his team are a blessing to work with. They work hard, professionally and efficiently to keep the customer's AC running. Everything from estimates, recharging systems, installation and even second opinions are handled with the consumer in mind. Scott saved a family member of mine from getting a recalled piece of equip from another company. My family member was so grateful because she was under contract with with the competitor and was able to get a safer unit simply because Scott shared a little knowledge. QUALITY SERVICE isn't just their name, it's WHO THEY ARE!

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  Response from the owner

  Thank you ma'am!

• W

  Wendy Panzner

  5.0

  The best AC repair in all of 33967 (Ft. Myers/San Carlos/Estero/Bonita)! Here's why: My AC stopped working at 6pm on a Friday. I called Scott at Quality Service Company and he happily came out in less than an hour. There was no after hours surcharge or weekend fee. He was very friendly and explained everything clearly with no heavy sales pitches or hassle. Turns out, the drain needed flushed and the float switch needed replaced. I had been incredibly close to a drain pan overflowing and dumping water into the ceiling of my master bedroom. In the Florida heat, it could have caused thousands of dollars in mold damage. He charged me the basic service call fee ($75), a little labor and parts. All were very acceptably priced (and I usually balk at repair costs - who doesn't, especially when needing repairs was a total surprise?) He offered an annual maintenance package for $150 that includes servicing every 6 months and would help me find problems before they start for a fraction to price of major repairs. He also told me that if for any reason he wouldn't have had the parts to make my AC work that night, he would have set up a temporary cooling solution to make sure that I wasn't left without AC while he waited for a part to come in. Super impressive and helpful! I can't say enough good things about Scott and his company. It's so hard to find good service providers and Scott is truly one of the good ones. I was really lucky!

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  Response from the owner

  Thank you

• m

  mindy wheeler

  5.0

  I called Quality Service Company when my air stopped working. Scott came out and was so knowledgeable and explained everything to me with patience making sure i understood exactly what was needed. The work was very reasonably priced as i did get a few other estimates once i knew what the problem was. I called Quality Service Company back and had them come do the work..It was done promptly and they cleaned up when they were done. I would recommend Quality Service Company to anyone looking for an honest, reliable fair company!

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  Response from the owner

  Thank you

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