Quality Heating & Cooling
Lincoln, Massillon, OH

Quality Heating & Cooling Reviews

4.9 stars based on 666 reviews

Featured Comments:

• R

  Rick Woods

  5.0

  Our furnace was having ignition issues, and the house was about 64 degrees with a snow storm on the way. Wanting quality, professional service, I read reviews before calling Quality Heating and Cooling. I explained the issue, and the scheduler was very friendly and attentive. She asked my availability, and I told her I was home today all day. She sent a repair technician out within the hour. Our repair tech was Cody. He arrived on time (I even got a text with a bio and picture before he arrived so that I knew it was him.). The house call was $99. The repair was $112. The flame sensor needed cleaned. He was here by 8:30 and gone by 9:00am. Simple repair. $211. While he was here, he inspected the water heater and informed us with install issues on both the furnace and water heater (both 8 years old). He didn't pressure us into a fix, but told us to monitor and call the with issues should they arise.

• J

  Jeremy Ballinger

  5.0

  Have used Quality Heating and Cooling in the past to repair AC unit. Tech did a great job and the dispatch unit does a great job scheduling. Family home stopped heating this morning and by afternoon I was back up and running. Technician Don was knowledgeable, helpful, and just overall fantastic. Top notch outfit. Much appreciated and highly recommend.

  ---

  Response from the owner

  Hi Jeremy! What a great testimonial for the work we did! Thank you for choosing the Quality team for your heating and cooling! Stay comfortable.

• G

  Grant Mitchell

  5.0

  Quality Heating are always very professional, responsive and thorough. They provided multiple options for a new furnace / AC unit when ours was past its useful life. The supply chain was delayed so they provided a temporary furnace at no cost. Fred, Ivan & Bain were friendly, professional, clean and efficient when installing our new unit.

  ---

  Response from the owner

  Hi Grant! Thank you for choosing our team for your new system! We appreciate your business and that you took the time to post this review about your experience with the team! Stay comfy!

More reviews (2)