Prentice Alsup Heating & Air Conditioning Inc
College, Murfreesboro, TN

Prentice Alsup Heating & Air Conditioning Inc Reviews

4.4 stars based on 48 reviews

Featured Comments:

• S

  Sweet William Floral & Event Design

  5.0

  We just purchased a home in Murfreesboro and live out of state. Our realtor recommended this company and we were extremely pleased with the service they provided. Our technician Jeremy was great to work with and explained everything to us. We couldn't ask for better service and professionalism. We will definitely use them again!

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  Response from the owner

  Thank you for your kind words, we appreciate your business!

• A

  Allen Goetz

  1.0

  I find it incredibly tacky that this company charges a $75 service call fee to be paid virtually immediately when I'm buying a $2,500 repair (parts and labor) for a job that is at least 4 weeks away from starting. If I wasn't using them for the repair work the service call fee would make sense... but that isn't the case. I let them know that I felt this way, their invoicing lady asked the owner about it... and I still paid the fee. Other companies don't do this. I'll be taking my business elsewhere next time. ***Update*** The owner called me, was incredibly rude. I won't have to worry about taking my business elsewhere, this repair has been cancelled. Maybe someone else will read this & avoid having to deal with this company.

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  Response from the owner

  We are sorry you are unhappy with the service we provided. We were not the installing company, and your pool heater is no longer under warranty with the manufacturer. Please call our office at (615) 890-1311 if you would like to discuss this further.

• c

  csliger596

  5.0

  Excellent! These guys are always quick to respond, and they are thorough in their work. Trey and his crew are very knowledgeable and friendly and trustworthy. We actually let them into our townhome to fix our AC when we arent there, and they've never let us down. Highly recommend!!

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  Response from the owner

  We thank you for your kind words and appreciate your business!

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