Pleasant Air Conditioning
SC-41, Pleasant, SC

Pleasant Air Conditioning Reviews

4.9 stars based on 71 reviews

Featured Comments:

• A

  Ali Brewster

  5.0

  We could not be more thankful for Pleasant air conditioning! They installed our new unit after getting a quote from another company and there was no comparison to the quality we received from pleasant! They were clean, kind and efficient! The owner Jeremy was responsive and externally easy to work with! The gentleman who came to give us the quote was friendly and on time! We had a little issue on a Sunday morning, they were at our house within 20 minutes! Thank you guys for being so wonderful!!

• M

  Martin Bryant

  5.0

  Jeremy, Lance, and crew are the best PERIOD. We had to cycle through a lot of fancy cards and advertisements from others that only resulted in very poor service. They came on time, on budget, and installed everything perfectly. This is not an easy service space to find someone you can trust, TRUST this team.

• D

  Daniel Nussbaum

  1.0

  Do not use Pleasant Air Conditioning. Jeremy installed a Trane unit in our home 2.5 years ago that carried a 10-year warranty. When we encountered a warranty issue, he refused to honor the warranty because we had service work performed by another company. He told us that we had voided our warranty by having another company work on the unit. However, nowhere in the Limited Warranty and Extended Service Agreement does it state that having another company perform work on the unit voids the warranty. Jeremy was extremely rude, unprofessional, and confrontational on the phone with me. Fortunately, there are other helpful and professional companies in the area that stand behind the units they install and are willing to perform warranty work.

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  Response from the owner

  Dan as a fellow business owner this is kind of laughable you would leave us a review like this. You had a plumbing issue and preferred home services sold you an AC service agreement. You had them out several times and when they starting coming up with Made up stuff to sell you is when you called us 2.5 years after the install. No issues before they started working on it. We always strive to take care of our customers but at the same time can't go back behind another company that is always trying to sell you something. I wish you the absolute best in life. Take care. Jeremy Manchester Owner

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