Pioneer Cooling and Heating
Mercantile, Port St Lucie, FL

Pioneer Cooling and Heating Reviews

4.8 stars based on 15 reviews

Featured Comments:

• C

  Christopher Woodford

  5.0

  Pioneer Cooling are consummate professionals, which in short should tell you they are knowledgeable, skilled, experienced, hard-working, intelligent, etc. but even more important to me is their customer service, which sadly today, is difficult to find. The owner, Mike and his entire crew of professionals are friendly, caring, understanding, expedient and every other warm adjective you would use to describe a lifelong friend but a friend who works for you and provides an extremely valuable service here in South Florida. Now I reviewed this company previously when I had a central AC unit installed but earlier today, I lost my AC because I was paralyzed and can't perform simple upkeep on my system. When I called, Mike, the owner, actually answered and recognized me by voice. I explained my predicament and he assured me he'd be over ASAP. Before breaking a terrible sweat, Mike pulled into the driveway and within 15 minutes I felt my home getting cold! I apologize for the long review but generally I only write reviews when someone screws up but I felt Mike's effort and his prior work deserve recognition. Moreover, Mike and all the guys from Pioneer are a great bunch and I could probably sit around all day just shooting the breeze with these fellows. Nevertheless, I am sure you primarily only care whether he knows what he is doing and how is their customer service. Therefore, I will tell you again, Pioneer Cooling are all top notch HVAC and AC specialists and despite what their day is like you would never know because they always put you first and they do it with a smile. Actually, Mike is always smiling... so either he's an extremely happy fellow or he just doesn't tell his customers about all of his problems, especially when their house is probably an oven and Mike always puts his customers first.

• S

  Stephanie Guas

  5.0

  Beyond pleased with this company! We got screwed by our previous AC company after our AC broke. Mike came in the same day as we called since he was the closest man on the job. He throughly went over all the details and sympathized with us over our current situation. He installed all new modern equipment and threw in a years worth of air filters. Our AC was installed next business day, which was as fast as they could do it because of the holiday. The day of the install ran smooth, Alex and Jeremy were very professional and courteous as my two year old napped. My expectations were exceeded and I'm looking forward to doing business with them.

• K

  Kiddy's Classics

  5.0

  The entire crew is top notch - they are honest and to the point - I was dealing with another AC company and they never even finished their quote as promised - This company was recomended to me by a friend who is an electrician - he told me that Pioneer is the only team he likes to work with and I can see why. The crew is clean friendly and went out of their way to do a superior Job!

More reviews (2)