Pinnacle HVAC
Great, Workplace Acton, MA

Pinnacle HVAC Reviews

4.5 stars based on 16 reviews

Featured Comments:

• T

  Todd

  5.0

  Jay, Ben and Mike were all very professional, trustworthy and honest in assessing our HVAC needs for our older Victorian home. Their quality of work and attention to detail was excellent and we actually enjoyed having the crew at our home. I would highly recommend Pinnacle HVAC for home or business. Jay and Ben set a high standard for service and it’s truly appreciated. Todd E.

  ---

  Response from the owner

  Thank you for your review Todd and for choosing Pinnacle HVAC. We truly appreciate your feedback!

• C

  Casey Robinson

  5.0

  Pinnacle HVAC is the best. My 30-year-old steam boiler recently stopped working, which left me with no heat. Mike arrived on time, quickly assessed the issue, repaired my heat temporarily, and returned the next day with a part to finish the repair. He even followed up the next day by phone to check that everything was still working properly. When I asked about replacing the boiler, Jay (owner/founder) offered to work with me on the necessary paperwork for Mass Save's heat loan program, but he also assured me there was still some life left in my boiler. Pinnacle HVAC truly cares about their customers, and they have the reputation to prove it. Highly recommend for all your HVAC needs!

  ---

  Response from the owner

  Thank you very much for your kind words and the opportunity to work in your home!

• C

  Cee Colon

  5.0

  What can i say? During a mid winter cold snap my 30 year old boiler started having an "you need to appreciate me" attitude and one of our heating zones stopped working. Obviously we werent happy and we needed help ASAP. I called Pinnacle and they scheduled something immediately. Team member Mike came out on time and diagnosed the issue promptly and remarkably resolved it almost as quick. It took Mike no time at all to get our home heated again and bring back smiles to my family who were living with blankets draped over them. We are super happy with the service. Cant say enough about Mike himself, professional, knowledgeable, and personable. He walked me through the process of the diagnosis and repairs, and helped me gain a better understanding of how the whole system works, as well as ways to self diagnosis issues without freaking out about every little thing, I now will know when I need to call for assistance and what is in the range of normal...Top notch dude right there. Thanks so much Pinnacle, looking forward to future business with you.

  ---

  Response from the owner

  Thank you very much for the opportunity to help you and your family in your new home!

More reviews (7)