Phillips Mechanical Heating & Cooling
Pinecrest, Fayetteville, NC

Phillips Mechanical Heating & Cooling Reviews

4.6 stars based on 10 reviews

Featured Comments:

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  Steve T

  5.0

  Scott came out to work on the A/C unit in a rental property I own. He was extremely responsive, courteous, and was able to remedy several other issues while taking care of the main problem. Since I don’t live near the property, he sent me multiple pictures and a video the issues with the A/C unit and of the work he performed. He worked into the night to make sure the unit was functioning properly, as evidenced by the last photo he sent. He did this work all for a good price. Not living locally means that I need to have a lot of trust in any contractor who goes to the home to perform work. I will definitely use Philips again, but hopefully I won’t have to any time soon.

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  Jen Serrano

  5.0

  This a great team! Excellent services! If I was able to get 10 stars this would be the one! We have had many past experiences with other companies etc. Scott(owner) and Amy(technician) are amazing and so is Adolfo and friend. ( Didnt catch his name)🤷‍♀️ BEST SERVICES EVER! I have never ever seen a owner stay and double check EVERYTHING I know after this service call I will only be using them.

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  Tim Brown

  5.0

  I don't write reviews ever but the cooperation I received from Scott Phillips was outstanding. I live in Washington state and am military but own rental property in Raeford, NC. My rental management company retained Phillips Mechanical's services and an estimate was given. My rental company failed to convey all of the pricing that was explained to them and just sent me a huge bill. I had to fire them and figure the issues out with Scott. He was very understanding and explained all that he'd done (including emergency weekend servicing) and several service calls back out to my residence to ensure that my tenants had air during the hot summer months. Once we were in contact the issue was wrapped up with some compromise from both parties and he was nice enough to send me a new bill with pictures of the installed unit! This, in my experience, is unheard of customer service. Period. I would highly recommend this company and use them again for any further issues. Thank you Phillips Mechanical for your service to the community. If only more contractors were as helpful and understanding!!!

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