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- Cape Fear Air Conditioning, Heating, & Electrical Company, Inc.
Cape Fear Air Conditioning, Heating, & Electrical Company, Inc.
Robeson, Fayetteville, NC
- Phone:
- +1 910-483-8790
- Website:
- https://www.capefearair.com/contact-us/air-conditioning-fayetteville-nc
- Address:
- 1139 Robeson St, Fayetteville, NC 28305
- Hours:
- SaturdayOpen 24 hours
- OPEN NOW
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Cape Fear Air Conditioning, Heating, & Electrical Company, Inc. Reviews
4.9 stars based on 562 reviews
Featured Comments:
I
India WHITSETT-HALL
5.0
My family and I woke up to our house being about 40 degrees this morning. We called Cape Fear Heating and Air and I was worried they wouldn’t be able to get to us because of the snow and iced roads. Nick came to our house and was extremely helpful. He was very thorough and when he was finished he took the time to explain to me the issues with my unit. We realized there was a shortage in the breaker and he showed me where it was and how he could tell. He took the time to break everything down for me he also stayed and spoke with my husband who I called at work. He gave us several alternatives and options but was upfront and honest with us about the best route to take. I was extremely impressed with Nick and I’ll be the first to say you can always tell when you’re dealing with a fellow Soldier because of how they carry themselves. Nick was extremely respectful and he cared about his craft. We will definitely be using him again for any issues we may have with our unit. I’ve always been impressed with this company and their service. Today was no different. Thank you for putting yourselves at risk for your customers as I know the snow and ice may have made it a bit difficult to move around today.
Response from the owner
Awesome! Thank you for the wonderful review Ms. Whitsett-Hall! We appreciate your business and understanding regarding the weather. It's a balance between customer service and employee safety for sure. We are happy that you are pleased with Nick's services. He is an outstanding technician and valuable team member! We are grateful he is part of our family here at Cape Fear. We look forward to serving you in the future!
S
Sable Jones
5.0
Tony, Tom, and Faustino were excellent! They installed my upstairs and downstairs hvac system. Everything was perfect! They cleaned up after as well! Very please with this company and the technicians!
Response from the owner
Fabulous Ms. Jones! We are so happy you have been pleased with our services and team! We take pride in our work and the employees here. We are grateful for your trust and business! We look forward to continuing to serve you!
K
Kathryn Perez
5.0
Our technician Ben Rhodes was amazing!! This guy was thorough, educated me in my attic and went beyond the call to ensure the space was cleaned up and all done in a thorough and orderly fashion. We have used CFACand Heat for 20 years in two locations and we have always been pleased and treated well as customers. We highly recommend them.
Response from the owner
Thank you for the awesome review Ms. Perez! We appreciate your business and long time loyalty! Ben is a great technician and valuable member of our team. We are happy you were pleased with his services! We look forward to continuing to serve you!
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