Phillips Air Conditioning & Heating Inc.
Virginia, Terrell, TX

Phillips Air Conditioning & Heating Inc. Reviews

4.7 stars based on 15 reviews

Featured Comments:

• K

  Kitt Huffaker

  1.0

  An appointment was made. The technician arrived did some work & then stated he had to leave & would be back in two weeks. WHAT? I was quoted a price for the next time of $135.. The second technician came in two weeks, on time. However I was charged $165. When I stated what I had been quoted but the technician said this is the cost. So I paid. ... Not a happy camper. Will I recommend them, NO.

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  Response from the owner

  Thank you for taking the time to leave a review, Kitt. We take customer satisfaction to the utmost importance here, and we deeply regret to see this type of review. In an attempt to learn more about your specific service/experience, I was not able to find you in our system over the last year of appointments! I tried different variations of your first/last name, and nothing appeared. That being said, was this review intended to be posted elsewhere for another business? Again, this is not something that we take lightly, and we would please ask that you contact our office so we can learn more! (972) 563-3922

• g

  greg henke

  5.0

  Joe and Antonio came out Tuesday Feb 16 with 6 inches of snow on the ground. They were responsive keeping us in formed of their arrival time and risking having an accident in the terrible conditions to diagnose our system. They were quick to find the problem find a work around until the parts could get to him. The next few days we were limited on the amount of heat but we survived thank you Joe and Antonio!!

• E

  Edg Duarte 2015

  5.0

  They're amazing with service, attendance and professionalism. They repaired my gas heater when the storm hit and they came through. 10/10 would recommend.

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