Petro Home Services
Fairchild, Plainview, NY

Petro Home Services Reviews

4.4 stars based on 407 reviews

Featured Comments:

• S

  Susan B.

  3.0

  I have been using Petro for several years. They are usually pretty good at servicing our needs but for the past several years they have allowed us to run out of oil in the beginning of the winter. This past November they scheduled a delivery and didn't show up. A week later when I realized it, I called them. They assured me they were coming that day. I asked them not to let me run out of oil. No show again. We ran out of oil in the middle of the night. It was freezing in the house. I called the emergency #. They couldn't come until 9pm! 18 hrs after I woke up to no heat. I called back after they opened and Luckily they sent an oil truck a few hrs later but still no heat because of clogged nozzles so we had to wait for a tech. We have vulnerable people in the house and this is totally irresponsible of Petro.

• D

  Dean Russo

  5.0

  Petro has repeatedly provided great service. Regardless of the time of day or night, Petro has come to my house to address heating and cooling issues as needed. Oil delivery is provided like clockwork. Never been a delay.

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  Response from the owner

  Thank you for taking the time to leave us a positive rating, Dean. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!

• F

  Frank Sousa

  1.0

  I use to be a Petro customer still last year every year I was using more and more oil the furnace was old so I put a new one guess what I use more oils them the year before calling customer center and they came to the house check the new machine and no answer, we don’t like the house so hot we keep the thermostats between 62and 65 degrees . This year I’m not with a oil company and I already save over $1300 in oil and the famous service agreement. I will not recommend them at all zero 🌟

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