Petro Home Services
Woodward, Norwalk, CT

Petro Home Services Reviews

4.2 stars based on 130 reviews

Featured Comments:

• s

  steven glinias

  1.0

  I got a petro contract this year. They guaranteed to me that I would get my boiler serviced within the month. I took the day off of work to wait for the technician and they called 5 minutes before the scheduled appointment to say they couldn't make it that day because they were short staffed. The next available date was 5 weeks away. Took that date and stayed home again, this time the guy showed up only to leave a note on my door saying I wasn't home when he showed up...I was sitting 15 feet away from the door with 2 dogs...no one heard him knock. I found the sign on my door and called within 20 minutes of the time posted on the paper...they said he was too far to come back now. Next available date is 2 months away now. I do not recommend. They are scam artists. Also, it takes 20 minutes to get anyone on the phone when you call and they charge the highest possible price for the oil on their auto delivery system. Somehow I seem to be going through oil two times faster than I did with my previous company when I would call them to fill up when needed. It really seems like they are just running the meter on the oil without filling up.

• D

  Denise Cawley

  3.0

  Sometimes the tech you get is in a rush and doesn't fix the problem, sometimes they are wonderful and very thorough. What I didn't appreciate was the upsell to a company to "clean my chimney" The actual Petro tech who came out to my house for just heater maintenance mentioned that my chimney looked like it was starting to crumble, I told him I already booked the chimney cleaning. Queue the chimney cleaners, they say they can't clean my chimney b/c it's small and I should get a new one. Then send an estimate for $7,200 and very nicely tell me how doing nothing is so dangerous. I feel set up. Time for second options.

• A

  Andrew Leary

  4.0

  Good service, quality product, but significantly more expensive than competitors. We use over 1,600 gallons a year and were able to save over $1.00 per gallon with just one call to Gault.

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  Response from the owner

  Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, Petro Home Services - Norwalk, CT.

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