Petro Home Services
Richboynton, Dover, NJ

Petro Home Services Reviews

3.8 stars based on 116 reviews

Featured Comments:

• J

  Jessica Liatys

  5.0

  Moved to a new home and Petro has been amazing so far. We set up a premier contract which had great incentives for new customers. Dennis, our local rep set everything up for us quickly and painlessly. Our first oil delivery went super easy. We scheduled our first furnace tune-up and we have an older furnace so we expected to see an issue or two. Our furnace ended up being a nightmare. Anthony (#222) was our technician and he was AMAZING. Anthony was super knowledgeable, professional, thorough, and patient. Our furnace ended up taking way more time then expected but Anthony did not give up, leave early, or leave our furnace half working. He was incredible and made sure everything was in the best working order before he left. He had all the right tools for the job and was very thorough in cleaning up before he left. Please give this man a promotion or a raise. He was the BEST. I will definitely be requesting him again in the future if possible. Petro overall has been great and I will definitely be renewing my contract when it expires.

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  Response from the owner

  Jessica, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services

• D

  Danielle Ingram

  5.0

  My hot water heater broke late at night, so having a contract with Petro I called and was told a tech person would come the next morning. My assigned tech guy, Anthony (#222), showed up early around 8:30am. Since I was at work, I spoke with him via phone twice during the service visit and he explained everything he was doing and answered all my questions plus all the questions of my family member who was at the house. At the end of the service visit, he didn't leave until he was sure all was working as it should and I had my heat and hot water working perfectly. I was very pleased with Anthony's professionalism, friendliness, and attentiveness.

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  Response from the owner

  Danielle, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services

• S

  Sal Zurzolo

  5.0

  I'm not usually impressed by service techs, but Alex - Tech #229, impressed the heck out of me. He was courteous, respectful and enthusiastic and he fixed my issue quickly. He knew every facet of my system and answered all my questions in laymen terms so that even a no-nothing like me could understand.

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  Response from the owner

  Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services - Dover, NJ.

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