Paris Heating and Cooling
Ridge, Rochester, NY

Paris Heating and Cooling Reviews

4.9 stars based on 125 reviews

Featured Comments:

• S

  Scott Youngman

  5.0

  Paris Heating recently did a service call for my 8 year old furnace they installed. Ryan was fantastic came out on a Sat, got us up and running while waiting on a part. Communication was great and even followed up after he was done to make sure everything was working as expected. I cannot recommend them enough if you need service or a complete replacement. Thanks Ryan

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  Response from the owner

  Thank you. We try hard to give the best service we can.

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  Michael Fields

  5.0

  Recently had an American Standard 60btu furnace installed. I researched equipment via Consumer Reports American Standard received high evaluation for both Predicted Reliability and Customer Satisfaction. Paris received equally high grades from BBB, A+ Rating. Ed, Service Manager walked me thru all my questions and concerns, insuring I completed understood his responses. Finally, Paris pricing was most favorable. installation was a breeze, installation crew was a pleasure to deal with. Happy and warm .

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  Scott Gibson

  5.0

  In a quick summary I strongly recommend Paris Heating and Cooling. Knowledgeable, punctual and overall a great experience. The long story, I had a difficult overnight in which my furnace went out and issues were identified with some of the gas piping. Come morning called Paris and they sent Mike out in about an hour of my call. Mike was very supportive and knowledgeable and was great at walking me through everything. Given the age of my furnace decided to move forward with replacing it. Seeing as I did not have heat Mike and Andy worked some magic to start the job just after lunch time the same day. Additional crew members arrived throughout the day as they finished other jobs to help out. Just an incredible team effort! Had a new furnace and the piping all fixed before dinnertime. To cap it off Ed was wonderful in preparing all of the rebate paperwork so I effectively just had to send it in. Prior to calling Paris I was convinced it would be at least a couple days before I would have heat again and Paris got everything completed same day. My wife and I will definitely be using Paris in the future for all of our heating/cooling needs. Thank you Andy, Mike, Ed, Rob , Anthony and Dan for all the help!

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  Response from the owner

  Thank you for such a nice review. I will pass onto Mike, Ed, Rob, Dan and Anthony what you said. Again thank you for your business.

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