Pacific Air Comfort Inc
Main, Springfield, OR

Pacific Air Comfort Inc Reviews

3.8 stars based on 32 reviews

Featured Comments:

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  Rick H

  1.0

  I'm not real thrilled with Pacific Air Comfort. My homes previous owner had them install a complete new HVAC system in my home so I thought I would use them to install a mini-split HVAC system in my detached garage. I made an appointment for this morning at 8:00am and was told that someone would be there at 8:00am sharp since I was taking time away from work to make this appointment. At 8:25 no sign of anyone, so I called Pacific and the gal I talked to confirmed my appointment and said she would see why he wasn't there. She checks and tells me he had a family emergency the previous day and they had forgot to call me and cancel my appointment and asks me if I want to reschedule, I told her no and mentioned that since I took off from work, it would have been nice for someone to at least call me the day of the appointment to cancel it. She said SORRY and hangs up. Needless to say I will never use the them for any of my HVAC needs!

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  Samantha Aring

  5.0

  They were quick and efficient, literally had a quote on Thursday, and the ductless heat system was installed by Monday. Everyone one I came into contact with was both professional, but also personal. Special props go to the workman who installed my system. They had a run of bad luck a mile long, but were still very friendly and pleasant to be around. I actually enjoyed having them in the house. Even the follow up was fun. I would suggest Pacific Air Comfort to anyone.

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  Response from the owner

  Having a new system installed can be tiresome; we are pleased to hear we are able to make your experience pleasant. All of our employees strive to meet our customer's needs and exceed expectations. Thank you for taking the time to let us know you were satisfied!

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  Kathy Kast

  5.0

  After considering several bids, I selected Pacific Air Comfort in Springfield to install my AC system. They had a competitive bid and were wonderful to work with. The crew showed up on time and did a great job. They followed-up to make sure everything was to my satisfaction. I recommend them to anyone needing heating and air conditioning.

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  Response from the owner

  Replacing your AC system can be tiresome; we are pleased to hear we are able to make your experience pleasant. All of our employees strive to meet our customer's needs. Thank you for taking the time to let us know you were satisfied!

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