Outstanding Heating and Cooling
Presidential, Kettering, OH

Outstanding Heating and Cooling Reviews

5 stars based on 91 reviews

Featured Comments:

• M

  Matthew Satchell

  5.0

  Best service I've ever had with a home improvement type company. Eddie, the manager who came out for the initial estimate, was personally on site most of the time, lending a sense of quality assurance I've never gotten with larger companies. We had a challenging layout in our very old home, and Eddie's commitment to solving the riddle in an affordable manner was evident. Final install is great looking, works great, and they were very responsive and helpful in getting it all set up just right for us. All around, great value.

  ---

  Response from the owner

  Matthew we really appreciate you taking the time to leave us such a nice review here! Working with you on your project and unique needs for your home was our pleasure. Thanks for trusting us with your home comfort and being our customer- it means a lot to us! Enjoy your new system! 🙂

• M

  Mike Cole

  5.0

  We have used Outstanding Heating and Cooling many times for general maintenance, so it only made sense that we have them install our new Furnace and Air. The process was way too easy. The estimate was fair and accurate. They arrived on time and finished the job quickly. Furnace, Air and iWave-R air purifier. Eddie has followed up with us twice since the install to ensure that everything is to our satisfaction.. Would highly recommend.

  ---

  Response from the owner

  Hi Mike- thanks for being a great customer over the years! We appreciate you choosing us when you needed a new furnace and a/c unit. Also- congratulations on your new iWave-R! We use the same technology in our own homes and office and we know you'll love it. Thanks again for the great recommendation!

• S

  Starr Williams

  5.0

  I had a power surge, that knocked out my furnace & thermostat. My experience with Outstanding Heating and Cooling was pleasant from start to finish! The booking receptionist quickly got me a diagnostic appointment for the following day. The technician who came out was thorough and determined to figure out the problem & solution. The operations manager presented me with both repair & replacement alternatives. While, the sales manager came out to assess my home to ensure I was given an accurate replacement estimate, based on my home's size & operating systems. Once I decided to proceed with replacing my HVAC (furnace), the sales manager (Trent) went upon & beyond! He sent someone to pick up parts from the neighboring city (an hour+ away) and rearranged the next day's work schedule to fit me in. The technician who came to do the job were professional and hard working and even did some extra work to make my overall system more efficient! Trent also, stopped by during the project, to ensure things were going smoothly. Finally, the financial receptionist sealed the deal! She was very friendly and the payment process was easy. Overall, Outstanding Heating and Cooling company have experts in their field and demonstrate exceptional customer service! I would highly recommend using their services!

  ---

  Response from the owner

  Wow, Starr! We really appreciate the opportunity to have you as a customer, and also the time you took to leave us such a detailed, fantastic review! Our team has said it was a pleasure working with you across the board. We hope you have been enjoying your new system! Thanks again!

More reviews (2)