One Hour Heating and Air
Ridge, Knoxville, TN

One Hour Heating and Air Reviews

4.5 stars based on 281 reviews

Featured Comments:

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  Susan Timisela

  5.0

  We called Rocky Top because of a loud banging noise our heating unit was making when it turned on in this cold weather we've been having lately. Our phone representative was courteous and responsive, and sent a tech out right away. The tech, Zack, was there when promised, examined our system, and within 10 minutes had solved the problem. He was courteous, fast, professional and cheerful. We've used Rocky Top for years now for maintenance and repairs on a number of HVAC units and they have always been stellar performers. I would heartily recommend them. These days, when you find a company that's this good, you stick with them...it's like gold. Thank you, Rocky Top!

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  Amanda Cole

  5.0

  We had the team out to install a ductless mini-split and it went so well. We hired them because Michelle was very knowledgable and explained everything to us. We were so pleased, we hired them to do some some plumbing work. They sent Raymond who was amazing! He answered all our questions and was very prompt and communicated well. Dawn in customer service is also great. Highly recommend!

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  Felecia Anderson

  5.0

  I had a preventative maintenance completed on my unit Feb 24,2022. The tech was on time ( actually early which I was pleased with). Seemed very knowledgeable and friendly and explained everything that he was doing and answered any questions that I had in an easy to understand manner. Would highly recommend Rocky Top Air.

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