One Hour Heating & Air Conditioning of Pittsburgh
Progress, Bethel Park, PA

One Hour Heating & Air Conditioning of Pittsburgh Reviews

4.9 stars based on 687 reviews

Featured Comments:

• S

  Shannon Fogarty

  1.0

  Called 1HH&ACoP on 11/5. They were there that afternoon to fix a blockage in the condensation drain. They fixed it 12 months earlier, but it recurred. That's not what burned me. On 11/5, the service tech assured me that the problem had been fixed. Then,. as he did the year before, tried to sell us on a pump system for $700. Since it was the second time he was there to correct same issue a pump system might have been the right call, but why fix the issue, charge us $300, and THEN pitch the more expensive fix? A day later, it was obvious that the blockage had not been fixed, as there were two trickles of water. I called to ask if they could come back and do the job properly. They put the tech on the phone and he immediately pitched me on the $700 pump solution. My response was immediate: "Why would I think you could install a complex pump system when you can't even fix a blockage?" Then he hung up on me. Look at this from the consumer point of view: I called to have one thing fixed. I was told that it was and changed for the work. It was not. fixed. Then, brazenly, was pitched on an expensive solution, but only after other work had been done. The incomitance demonstrated in answer this call suggests that they have surrendered their claim to any further business from me and you would be wise to avoid using them as well.

• R

  Rich Goim

  5.0

  Ian is a keeper, and One Hour Heating should be happy to employ him. He showed up at the very beginning of the time block I was given, and was once again courteous, professional, and efficient. He answered every question I had, treating each one like it was an important one. The service call was for an annual AC check-up, but Ian took his time -- he didn't just poke around for 30 seconds and tell me that everything was fine. He cares about the work, and that is impressive. I'd recommend One Hour to anybody because they have employees like this.

• D

  Donna Rush

  5.0

  I called One Hour late morning and Anthony arrived shortly after 12 PM. He was very polite and thoughtful about keeping my home spotless during his inspection which was extensive. He was able to detect a crack in the heat exchanger. He patiently explained everything to me and again to another person on the phone. I’m getting my new furnace installed in a timely manner, so I cannot speak as to how well that is done, but I was impressed by their guarantees. If the their installation follows suit everything should be great. I would definitely recommend this company, at this point.

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