On The Mark Heating and Air
Stonington, Hoffman Estates, IL

On The Mark Heating and Air Reviews

5 stars based on 248 reviews

Featured Comments:

• R

  Robert Nielsen

  5.0

  I have been incredibly satisfied with the service and integrity of On The Mark Heating and Air. They have gone FAR above-and-beyond what I would have expected given the circumstances at my house, including replacing my entire HVAC system on the same day when it stopped functioning on the coldest day of winter this year. It is very clear that the quality of their work and the satisfaction of their customers are paramount. I look forward to recommending them whenever I have the opportunity. The technicians who visited my house (Chris, Eric, and Jack) were all extremely helpful and professional in their conduct and presentation of information that made it easy for me to make decisions and understand what needed to be done. I also had the opportunity to work directly with Mark, who has been critical in helping me solve an issue at my house that was unrelated to the work they completed, but needed to be addressed in order for the system to operate effectively. Thank you very much!

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  Response from the owner

  Robert, thank you so much for your incredibly kind words and review! We care deeply about our customers, and we're thrilled to hear you had such a positive experience with our team. We look forward to helping you again!

• B

  Bill Rufer

  5.0

  I appreciate Mark working with me on the unit and the cost. I purchased a new ac/furnace. I received 4 estimates before contacting Mark. Ultimately, I liked the personalized service that Mark offered, as opposed to going with a larger company. Mark provided a very fair price for excellent service. Chris/Alex were terrific. I asked a lot of questions and they would stop and explain without me feeling like I was given a rush answer or that I was bothering them. I would highly recommend On the Mark heating and air conditioning.

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  Response from the owner

  Bill, Thank you for taking a moment to let us know how we did! We appreciate your thoughtful feedback and are thrilled we could help answer all of your questions. Educating our clients and making sure you feel comfortable with your equipment is very important to us. On the Mark Heating and Air

• D

  Don DiPasquale

  5.0

  On The Mark is a 5 star service with a 5 star team. It starts with the owner Mark. He was very responsive, professional, knowledgeable and easy to do business with. (Eric and Chris were our technicians who also rate 5 stars). We needed our furnace replaced. They were competitive, and completed everything they committed to in the time they said they would do it! We have used many services over the past 30 years and can say On The Mark is at the top of our list!!

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  Response from the owner

  Hi Don, Thank you for the great review! We're very glad you were happy with your furnace installation and service.

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