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Sherlock Plumbing, Heating & Air

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Action Air: Air Conditioning, Heating & Solar of San Marcos

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Excel Air Corporation

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This page contains relevant information of Oak Island Heating & Air Conditioning in Ryan, San Marcos, CA which locates in your neighborhood. You can discover detailed information of the hvac repairing service like opening hours, addresses, phone numbers.

Oak Island Heating & Air Conditioning in Ryan, San Marcos, CA | HVAC Near Me

They installed new heater system as an upgrade to what I had previous and installed a new AC system which I did not have prior.  Service techs who installed systems were knowledgeable and courteous and did wonderful work.  Follow up services techs came in later to fine tune install with increasing size of air vents to heater/air were also knowledgeable and courteous.  Services techs are going to come out this week to possible put in a damper to push some of the heat going upstairs back downstairs. I have not used the systems much yet except for this week but I am very happy with system so far and the amazing customer service via Oak Island.

Thank you for taking the time to write a review on the HVAC system that Oak Island installed at your residence.  I am glad that Oak Island customer service was amazing, as the  customers needs are very important to us.

What a pleasant experience!  Thought I was going to have to spend over 7k and Oak Island came in below 4k and a Costco credit. Service guys were very helpful and kind. All good, highly recommend!

We are glad to hear you had such a great experience. We hope to continue to provide this level of service.

Cris promised a premium experience and we've had exactly that over the first 12 months following installation. His team was out twice to make small repairs and maintenance within the first year. Terry was especially great, extremely friendly and knowledgeable.

Hi Bryan,
Thank you for taking time out of your day to leave a review for Oak Island. I am glad we could take care of your HVAC repairs for you. We at Oak Island truly value Terry as an employee.

I used this company because they contacted me through the Costco program. I assumed wrongly that Costco only sends the best possible suppliers. This was one of the worst experiences we ever encountered with a company. The installer fell through our ceiling and left a huge hole, another installer shocked himself at our electrical box and was laying on the ground in pain,and they left a mess after installation of drywall dust on the floor. Although they did make the ceiling right after several returns by the painting company, I could not recommend using this company. You would think that after all we went through the owner of the company would have phoned us to apologize for all of our troubles. Not a peep. This right here tells you what type of company it is. The office just kept telling us this was not the regular crew. That makes me feel better. I got the team b.  Makes me worry that maybe they did a terrible job in the things I can’t see and how will this system hold up over the future. I just got the warranty in the mail yesterday which says we must have maintenance performed  yearly in order for the warranty to be valid. Would have been nice, if someone explained to us what is required each year after the install. The amount of extra time, phone calls, and anxiety on my part took what was supposed to be a simple few hours install (no ducting was replaced) into a horrible experience

Terry called to say he would be at our house in 30 minutes.  He showed up on time.  He did a thorough job inspecting and cleaning both the AC and Heating systems.  He was knowledgeable and efficient.  He check for the system generating the proper cooling temperature and the proper heating temperature.  He also checked the whole house for carbon monoxide.  When he checked the filter, he indicated that it had remaining life and did not need to be replaced until at least the next visit.

Oak Island was recommended by a family friend and we are very happy with the service we received. They were very quick to respond and were up front about pricing and what we needed done. They showed up on time and were very friendly, professional and clean. They had to remove our old ac unit and our old furnace, put in replacements, and replace our ducts throughout the house. They finished it in 2 days! Samson and Nate came the first day and got right to work. Samson and Chris came the second day. Samson was very educational and showed us how to operate the new thermostat, making sure we felt comfortable with how it worked. The house is so cool now- we are very pleased!

Trace and Alonzo, the dynamic duo! What a friendly and professional pair. They arrived and began installing my new AC outside before I arrived home. They took care in protecting the interior of my home as they continued the installation. They were informative, providing information to me along the way. They were efficient and for me it was clear that they worked very well together as a TEAM. When the installation was complete Trace provided more information about the system, provided a brief tour of what they installed and waited to ensure the system was heating and cooling.

I could not have been happier with this company, from the staff I spoke to - to arrange the appointment, installers, accountant and the president, Jacob who gave me the original estimate, this company epitomizes excellent customer service!

Mahalo Oak Island, happy to be a happy islander❣️

We finally pulled the trigger this year on the AC install and chose Oak Island Heating & Air as the installer.  Their prices were the most competitive and their availability was immediate.  Trace Garrett, Austin, and Alonzo were very professional and extremely hard working getting the huge install job completed within 2 days.  The system is amazing and we couldn't be more thrilled to finally have this in our home.  I really appreciated the overall efficiency and expertise that Trace and team displayed throughout the installation and turnover.  Thanks again for everything!

Oak Island is who Costco set us up with for AC installation, and we can see why Costco uses them, as they were extremely professional and do great work.  Jacob promptly met with us to find the best setup for our situation and needs (we have a narrow space on the side of our house and he recommended the right AC unit for us... works great and is super quiet), and gave us a thorough and fair estimate. They communicated appointments well, and were punctual.
For the install, Osiel and crew were helpful, took pride in their work, cleaned up afterward. I'd highly recommend this company!

Great experience! I found them through Costco. Jacob communicated the price break down clearly. Morgan and team did a great job on the installation and cleanup after. Morgan even worked out a great solution to my full electrical panel without costing me extra. I know I'll be calling the when I build out the Casita for my in-laws.

Thank you so much Mr. Mendez!  We really appreciate the opportunity you gave us to serve you.  I'll let Morgan know what you said.  Thank you again.

Oak Island Heating & Air Conditioning
Ryan, San Marcos, CA

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