Action Air: Air Conditioning, Heating & Solar of San Marcos
Bosstick, San Marcos, CA

Action Air: Air Conditioning, Heating & Solar of San Marcos Reviews

4.9 stars based on 1401 reviews

Featured Comments:

• V

  Vincent Ivory

  5.0

  I've used Action Air for installation of Air and heating systems in both my properties. Ive been quoted by a few HVAC companies but Action Air beats them all in terms of price, service, quality of products offered. The technicians are very friendly and personable. They go above and beyond in their service. I will most definately use them for my HVAC needs in the future. Thanks Action!!!!

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  Response from the owner

  Thank you Vincent for the great review! We're glad to be your HVAC company of choice.

• M

  Mary Rossi

  5.0

  I have always received top notch service from this company. They installed my heating and air conditioning units along with ductwork and vents a few years ago and they did outstanding work. The entire team is very professional and hardworking. I have them service my units yearly and every technician has been great! Today the preventative maintenance was done for both units which keeps them running perfectly. I highly recommend this company. They are honest and provide great customer service.

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  Response from the owner

  Mary, thank you for your kind words. Way to make our day! Thanks for sharing your feedback and details on your experience with us. We sincerely appreciate your loyalty as well. Thanks so very much!

• B

  Brian Banbury

  3.0

  We used Action Air through Costco. If I could go back and start over... First it took two days to complete the job. 2 days weeks apart!! The 2nd tech that came to finish the job had no idea where the first tech left off. He asked us what still had to be done. Huh?? As far as workmanship I would say average. We have the dirty hand prints all over to show it. They brought the furnace unit through the cold air return and left that a mess! I guess no one showed them how to use a box cutter to go around and loosen the paint and caulk around the vent before removingit. Looks like I have some re-do and ceiling painting to do. My wife asked the tech about future service before he left. He laughed and said, "good luck....we're so booked.." Hopefully it's as trouble free as the previous ~25 year old system. ....9/5/21 update...Thank you for your response. So far a manager has not contacted me. In addition to the mess with air return intake vent, the tech also drilled through the wall and put a hole in my pocket door when mounting the thermostat. He also had to mount the thermostat up higher than the original leaving the corner exposed. He had to cover the hole he left when he tried to pull wire down the plaster channel. Easy fix but sloppy work. We also found a can light pushed out below where they were working in the attic. For ~12k I sure expect better.

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  Response from the owner

  Dear Brian, Thank you for your feedback. Unfortunately, standard job timeframes have been disrupted by unexpected delays due to COVID-19. Regarding the workmanship you described, it does not comply with our professional standards, and we have taken internal corrective action. I understand our manager has also reached out to you to make sure your job is done according to your satisfaction. At your service, Francine Truong Marketing and Communications

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