NW HVAC Service, Inc.
95th, Vancouver, WA

NW HVAC Service, Inc. Reviews

4.9 stars based on 156 reviews

Featured Comments:

• K

  Kate Stout

  5.0

  Great team. HVAC system failed, and we wanted a heat pump replacement. Got estimates from 4 vendors, NW HVACs was clear and and at an appropriate price. They handled all the paperwork for a state rebate. Installation was excellent. Team cleaned up each day. We ran into some problems with ducting due to the house structure. Several options were presented very clearly, with a good discussion. Easy to work with, and they care about doing things well.

• J

  Jon Anderson

  5.0

  NW HVAC installed our original heating/duct system nearly 20 years ago that has worked great, but we decided it was time to think about cooling. They had been out a couple of times for minor maintenance calls, and we have always been super happy with them, so we asked Steve for an estimate. He helped us understand the options with incredible patience and then gave a very fair estimate, but it was some time before I realized just how much he had customized it to our needs. He found ways to incorporate the good parts of our existing system with the new heat pump, saving us money and giving us more options. Since this was a big investment for us, we got a total of three estimates, two were big contractors, who sent condescending estimators that weren’t interested in helping us get a good value. On the flip side, Steve spent time and a lot of thought working out what would get us the best value for what we could afford. Also, the price he quoted was the price we paid, there were no add-ons or extras. The guys who did the grunt work were professional, courteous and respectful of our home, and yard, leaving the area as clean as possible, despite the heavy rain that didn’t let up. They wrapped up it up in a day but didn’t leave until they were certain everything was perfect. Calling the office to schedule was easy and professional, without needing to play phone tag. I can’t think of a single thing that we wish was different with the job, the system, or the way we interacted with NW HVAC. I always have recommended these guys, but now I have even more reason to do so. Steve created the kind of small business we need a lot more of, personal service, high quality and great value.

• D

  David Rustvold

  5.0

  From the office staff to the technician they were awesome. The technician called when he was on his way. Diagnosed the problem, which turned out to be dirty / clogged cooling fins. He cleaned those, explained to me the importance of keeping those clean of debris and how to keep them clean. Checked the inside temperature output before he left to make sure it was not in need of refrigerant. I cannot say enough about how pleased I am with this company. Will highly recommend.

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