North Carolina Heating & Cooling
Perry, Apex, NC

North Carolina Heating & Cooling Reviews

4.9 stars based on 48 reviews

Featured Comments:

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  Steve McConaughey

  5.0

  Great service and responsiveness all around with North Carolina Heating & Cooling. Franck was available next day to visit our house and prepare a quote. He showed up on time and actually specified a system slightly smaller (and thus cheaper) than the original unit, based on his calculations of our needs. I had numerous questions and he answered them all quickly and professionally. He offered several different manufacturers to choose from, along with his personal experience with those brands. He modified the quote several times based on my input, and was happy to do so. Erin helped me through the scheduling of the install, as well as qualifying us for financing at 0% over 18 months through Wells Fargo. The team doing the install was flexible when we needed to move the job to the following week. On the day of install, they showed up on time and got everything working within the day, even though they said it might take a 2nd day to test everything out and clean up around the site. The final site was cleaned up and the office staff is handling the scheduling of the inspector to come out and bless the system. Zero stress; zero gotchas; zero commitments missed. This was a GREAT company to work with and I would highly recommend them!

• A

  Adrienne Williams

  5.0

  Erin and Johnny were amazing! They were extremely responsive to my request! The same day i needed service I got an appointment. I needed to major parts to fix my furnace. One part was able to be picked up and installed the same day! The other part took longer to get but Erin made sure it was all covered under warranty in advance of the repair and as son as the parts were available they set up the install. I highly recommend this company!

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  Response from the owner

  Thank you Adrienne! We really appreciate hearing feedback from our clients and look forward to working with you in the future.

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  Genevieve Neal-Perry

  5.0

  Professional workers, good communication, and quick response. They identified and immediately fixed an unrecognized problem with the HVAC in our crawl space. They did not have the equipment needed on hand for the unexpected fix. Their boss transported the equipment so that they could fix the problem the same day. Would recommend!

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  Response from the owner

  Thank you Genevieve for you kind feedback. We really appreciate it and look forward to working with you again sometime!

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