Norrell Service Experts
Commerce, Irondale, AL

Norrell Service Experts Reviews

5 stars based on 1174 reviews

Featured Comments:

• R

  Robbie Davis

  5.0

  I have had the best experience with Norrell Services. The lady in the office, Jamie Terry was so helpful in getting my contract launched. Without her, I probably wouldn’t have even thought about it. Very friendly and helpful. Clifton & Matthews we’re very professional and informative. Thank you for the small things….like wearing covers over your shoes. More people appreciate that than not. Great job!

  ---

  Response from the owner

  Robbie Davis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Norrell Service Experts.

• L

  Linda bullard

  5.0

  On March 2, 2022, I called to schedule service with Norrell and was promptly scheduled the following day of March 3, 2022 which is the first plus between 12:00 & 2:00. To my surprise I was greeted with a friendly mask smile @ 12:30 p.m. by Buddy Brown. He was very knowledgeable & helpful in his explanations regarding his servicing of our unit and things that needed immediate attention. I have also had the opportunity to have our unit serviced by Simon (fall maintenance) and he was good. Tristan was an emergency call and was scheduled the same day I telephoned.. he was knowledgeable. I am looking forward to a long future with Norrell and hope they do not disappoint.

  ---

  Response from the owner

  Linda Bullard, your wonderful feedback and rating mean a lot to us.

• A

  Aisha Paige

  5.0

  I am a first time homeowner. So of course, I have no clue who to trust with major home repairs. So I took a chance with Norrell based off of Google Reviews. I am so glad I did. Ryan was amazing. The customer service and the timely repair was great.I made an appointment on Thursday morning and by 4pm my repair was complete. Building trust with clientele is very important, and I think they do a great job. Also, I enrolled in the membership program. Again, as a first time homeowner, I could not have made a better choice.

  ---

  Response from the owner

  Aisha Paige, we appreciate your business and look forward to our continued relationship!

More reviews (7)