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This page contains information about Nordine's Heating & Cooling in Bunn, Bloomington, IL which locates in your area. You can discover detailed information of the hvac repairing service like opening hours, addresses, phone numbers.

Nordine's Heating & Cooling in Bunn, Bloomington, IL | HVAC Near Me

Very professional, answered all my questions, and polite as well. They are not in my area but still took the time to help me troubleshoot my problem. Thanks Tom.

I've had two furnaces installed by Nordines over the past year.  Their staff are professional, keep a clean work place, and go out of their way to provide quality service.  If there are any issues with their installs, they will stand behind their work 100%!  Highly recommend this local, hard working business!

Tom from Nordine's was incredibly helpful! I couldn't get my gas fireplace pilot light re-lit and he talked me through the process over the phone.  Very patient and helpful with walking me through step by step. I will now be using Nordine's for all my HVAC needs.

Same story as some of the other recent posters. Ordered a new gas insert fireplace in October and paid half down. Then when the expected install date of early December passed and I hadn't heard anything, went out to the place and was told that they would be checking on why it hadn't been delivered yet. Called two weeks later when I hadn't heard anything and was again told that they would check on it. January came and the same scenario played out. Begin documenting all interactions as I realized something odd was going on. Every week I would call or go out there in person, and each time I was told the company hasn't delivered and they would call them and then me later in the day. Not once in the whole 3 month ordeal did I ever get contacted by them.  Even if there had been some kind of issue affecting delivery, customer service would dictate that you contact the customer.  Probably the most bizarre service experience I've ever encountered. Finally got a cryptic call from them in February asking if I had cancelled the order, and I simply said that I had disputed the credit card charge. Click went the receiver. Really curious as to what is going on with this company; they've been in business a long time so I can't understand why something like this would suddenly happen.

Outstanding services. Treated me like family. Semper Fi & thanks again.

What a great company! Really helpful especially in hard situations. Definitely recommend Nordine's heating and cooling.

Had lots of people tell me this is the place to go for a fireplace. Was really friendly when we ordered in July, since then it's now the beginning of December and have not gotten everything for our fireplace and they promised everything in 6 weeks. Also they are very rude when u call asking where your stuff is. We are currently building a house and they are holding us up by a couple months.

Our family recently moved into a new(to us) home. We have never had a fireplace until now so are clueless. It was not lighting or turning on this morning. I called and Tom walked me through getting it turned on/relit even as my toddler was shouting and crying in the background. What awesome service and what great patience! We will call again and use no one but these guys! Thanks!

First off, I want to say that their products are excellent and the installation was very well done. I had a wood burning fireplace installed, flue and all, and they came highly recommended to me from a contractor I trust.
I can't say enough great things about the two techs that actually came to my house and did the installation. They were kind, courteous, professional and efficient.
Working with the company, however, was a nightmare. Their communication in-house regarding orders is horrid, and frankly they came off rude in voicemails when they thought we hadn't paid for something. There was all kinds of confusion regarding if something was ordered, if it was paid for, etc. I sent emails per their request and never received a reply. Large parts of my experience were very frustrating.
They were however, very helpful if you actually went into their store on Bunn street. I received a lot of help and information they didn't necessarily have to give me.
I would absolutely work with them again, I'd just be mentally prepared...
It helps if you understand that, generally, they do a lot of business with contractors for this kind of thing, not DIY homeowners.

We had a gas odor from our encased fireplace.  Tony arrived, immediately diagnosed the issue, and fixed our unit.  We are very pleased with our experience, and would call Nordine's again!

Nordine's Heating & Cooling
Bunn, Bloomington, IL

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Nordine's Heating & Cooling Reviews

3.6 stars based on 25 reviews

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