NexGen HVAC & Plumbing
208th, Torrance, CA

NexGen HVAC & Plumbing Reviews

4.9 stars based on 147 reviews

Featured Comments:

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  nhan cao

  5.0

  Tyler arrived and he quickly went straight to the point. First he checked power supply at the plug, no power. Then he asked me for an extension chord and plug to that extension. Still not worked. He then released the jam and bang, it worked. But best of all, he did not charge because he felt the job is not worth charging. I can not believe with my own ears. Tyler is an honest man working for an excellent company, the NextGen. Thanks Tyler.

• J

  Jennifer Weber

  5.0

  I had Jesse from NexGen come out to look at my electric tankless water heater and was very impressed! Jesse was extremely kind and professional. He was honest and give me warranty information on my current system and even tried contacting them for me! He also gave me information on alternative systems. I will definitely contact them in the future if I need any HVAC or plumbing services! Thanks Jesse!

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  Sangcho Shin

  4.0

  Reached out them because of the reviews and google verified business. overall, they are really good. I used their services for fixing my furnace- ultimately I replace furnace as well as ducts (and removing asbestos) Pros. Fast (yes, came fast, quote at the table, made a deal at the table and even finance!) Professional (their teams are very professional and friendly) Transparent (looks like they have own quote system with device, walked through me all. this doesn't mean there's NO HIDDEN COST. cause I do not know about the cost at all) Cons. Too Fast; the team was so good at sales push me hard to sign at the table :) they arranged workers at the same day only one hour back to back. so asbestose team removing it within 30min or less than an hour - I doubt if it's not done well. Miscommunication (use different terms); asbestos/ kids/ allergies were the enough topic scared me to reinstall the ducts. They promised me to clean the all asbestos ALL - where the popcorns at the furnace cabinet, ducts, etc. but they meant the only on duct. So I requested them to proof of cleaning up the asbestos photos. sales man said 'yes' but never got the proof nor email back. If you want the work get it done, NexGen is good option. Make a solid contract cause they are not inexpensive... Do want to recommend to do too quick, although your AC or Heaters not working. Do want to recommend to sign it before getting multiple estimates. (although they would offer you FAMILY DISCOUNT, TAX FREE deal)

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  Response from the owner

  NexGen HVAC & Plumbing here! Thank you for your honest feedback we truly appreciate it, Welcome to the Nexgen Family and we hope to serve you, your family and friends for years to come!

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