Naylor Heating & Air
Careytown, Hillsboro, OH

Naylor Heating & Air Reviews

3.7 stars based on 11 reviews

Featured Comments:

• K

  Kristi Franz

  5.0

  Our furnace went out, we got a quick response, and someone was out as soon as we were available. This is such a reliable family business. Honest, down to earth and will do their best to make sure your family is safe, and warm, in our case. They really know their work and do a great job! Hands down, the best in around!!

• S

  Seth Barr

  1.0

  1 star cause I had to pick a star would never come out and get started even after payed in FULL...long story short I got cussed out cause I caught him in a lie with his wife saying he was not there cause I kept calling every morning to see when he was going to show up so called back act like someone else and she handed him the phone horrible guy horrible business parents him and his wife the employee that put it in was great felt so sorry for the guy having to work for someone like that MR.NAYLER NEVER SHOWED HIS FACE ONCE...THIS WAS OVER A 10000 DOLLAR JOB ALSO

• R

  Rebekah O' Malley

  1.0

  My land LORD called her friend Naylor to service the Central Air Unit HE installed circa 10 years ago in my rented home and conveniently AFTER 4 service calls he couldnt find anything wrong with it. The issue is that all of a sudden and since Aug. 2016 the Unit NO LONGER cools the small cottage house like it did FOR 7 YEARS. As I tried to explain what is happening, he nor my land LORD want to hear a word the somewhat disabled rentee has to say about what is happening in the place she has lived in for the last 7 years!!!! Just a....I'm gonna fix it! And....There is nothing wrong!!! When last year when I set the thermostat at 72 degrees within an hour or so on a 90 degree day THE INSIDE TEMP was 72 degrees!! Not sure why Naylor didnt want to help this situation but instead he told my land LORD I have dressers and stuff in front of the vents! This is the problem so he says when!! ALL the furniture is in the exact place it has been for 7 YEARS! AND before, considering this, the house once cooled. And this makes no sense because all the vents in the house ARE clear except one!! How can one vent somewhat covered (with a dresser 2 inches from the wall in front of it!) SUDDENLY keep the AC from working properly??? And as said the dresser has been there for 7 years with no problems in the past. I CALL THIS A PROBLEM WITH THE CENTRAL AIR UNIT! O! Water repeatedly on the floor all around the furnace downstairs. And stinkin' but no one seems to care to remedy THIS EITHER. Seems THEY want only to walk away from me as I try to explain, and just blatantly NEGLECT TO HELP ANOTHER.<<<< THIS IS the way of this world today...... Naylor has caused me all sorts of problems with this!! NOW I have to prepare to move out of this dump in 90 degree heat! And near 100 degrees inside this house EVERYDAY when the outside temp reaches 85 or over....AND WITH HEALTH ISSUES THAT REQUIRE the ability to stay COOL. ALL because they want to dump blame!! AWAY from them and WHERE THERE IS NONE. THANKS for MOST assuredly nothing!!! UPDATE! Had another HVAC co come out per my request (the tenant) and was told the R-22 on the unit is 1 pound low and R-22 is obsolete, the unit should be upgraded to the new freon or replaced. This local HVAC co has R-22 still available to fill the unit but is $90.00 per pound plus the service fee. WHY Naylor didnt tell me this, I do not know, instead place blame on blocked vents THAT ARENT BLOCKED!?? Seems the land LORD slum lord and Mr. Naylor is conspiring against me and with no care of my SWELTERING IN THIS HEAT. SOME HVAC expert! Or is he an EXPERT CON MAN..... Most likey not many and esp. Naylor will not see this but I am going to post another update concerning this situation. Naylor has NO idea what trouble he has caused for me and my daughter. But whatever he told my land lord concerning this has caused my land lord to become hateful towards me and she no longer will speak to me concerning anything, AND AFTER 7 YEARS of a basically respectful rental contract between us. NO window AC unit will cool this house and I cant afford one anyway! So we swelter even on cooler days bc THE AC UNIT IS NOT pumping out any cool air. AND NAYLOR tells my land lord this is ALL IS MY FAULT. NOT ONE VENT IS BLOCKED and have been cleaned and kept clean for 7 years. Naylors inconsideration of what is actually happening with the central air unit on this home has so negatively affected my life and the life of my daughter and 3 yr old grand daughter where when it is even 80 degrees outside it is 90 PLUS INSIDE and we now MUST MOVE because of the false accusations given BY NAYLOR. EXTREMELY UNPROFESSIONAL ...and what goes around comes around.

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