Mutual HVAC Service & Installation
Stafford, Warwick, RI

Mutual HVAC Service & Installation Reviews

2.4 stars based on 5 reviews

Featured Comments:

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  Chris Duval

  1.0

  Workers didn’t want to do what was quoted, constantly trying to do less than expected. Stripped out copper pipes and took them without asking. Left large box of trash and scraps behind and never returned for it after repeated calls. Left old boiler and said someone will come for it.. over two months have passed and not picked up. Absolutely horrible experience. Thermostat they installed was broken and needed to be replaced too. I would warn anyone to stay away from this one…

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  Sara Marino

  5.0

  I have been using Mutual Engineering for over 2o years . Most of my neighbors at Wethersfield Condos also use m=Mutual engineering. They have always given me fast, professional service. I rest easy knowing i have Mutual to call in a snow storm for a furnace concern or on hottest day in summer with an A/c problem . Gayle is very polite, responsive on telephone. Mutual installed my new furnace, and outdoor A/c unit .Julio and William are gentleman always respectful of my home , keeping the work area clean . Mutual even sent me a sympathy card when my Fiancee and mom passed away last year . I am a very satisfied customer !! Sincerely, Sara Marino Warwick R.I.

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  Stephanie Syr

  1.0

  Honestly probably the worst customer service I have ever experienced, was told there were 50 service calls ahead of mine, not even given an estimate of a date they would be able to come out and look at our 1 year old system that isn't functioning that they installed!!! The woman that answers the phone is so rude! I cringed during the entire conversation with her! Such an awful way to speak to people that are just looking for help! It was like i was bothering her by asking her to do her job! I called Gem and they came out the same day!!!! Definitely recommend just going elsewhere! What an awful experience!

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