Mr. Duct
Zenith, Glenview, IL

Mr. Duct Reviews

4.8 stars based on 25 reviews

Featured Comments:

• J

  Jane Casey

  5.0

  Jason was our rep today. We have a 1950’s ranch that we bought that was advertised as a tear down. We had our ducts cleaned (pretty sure they have never been cleaned). Jason came (dealt with our very large, loud 9-month old puppies), cleaned the ducts and then did work on our dryer (which was so backed up with lint, we almost had a fire). Definitely would use this company again!!

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  Response from the owner

  Thank you for writing us a 5 star review! We are pleased to know that Jason preformed the work well and worked well around the pets in the home. Thank you for working with us, we look forward to seeing you next time!

• B

  Brigitte Bierlich

  1.0

  I asked the company to come to clean my dryer vent. The technician worked on the cleaning process for a good 5 min. Today I find out the company does NOT CLEAN PLASTIC DRYER VENTS. This was not mentioned to me upfront. Strangely enough, he cleaned my neighbors vents, which are identical to mine. So what did he work on for 5 min? Hopefully not damage my existing vent. And there is nobody to come out and check before my dryer is delivered tomorrow.

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  Response from the owner

  Thank you for your feedback on the service. We do apologize that we did not confirm prior to the service the type of vent that was present in the home. We did offer to send our tech back out to examine the pipe for any damages but unfortunately we did not hear back from you. In addition, we did service someone else in your neighborhood, but they did opt in for us to replace the pipe with one that is up to code. We are sorry for the inconveniences our service caused and miscommunication. Thank you.

• E

  Eddie

  4.0

  Left the laundry rooms full of dust. Never even closed the laundry room doors and all the lint even made it to the hallways. Wouldn't use again! Update... The supervisor reached out to apologize for the mess his crew created. He was courteous and offered to make the situation right by sending his guys back to clean it. Unfortunately, by the time I heard from the supervisor, my cleaning crew went there and spent over an hour wiping down the 4 laundry rooms. I was glad to see that even tho their workers are not clean at all, the supervision is there and they are willing to fix the wrong. I have changed my review from 1 to 4 stars for the effort put in by the supervisor to correct the situation.

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