Mountain Heating & Cooling
234th, Spanaway, WA

Mountain Heating & Cooling Reviews

3.9 stars based on 67 reviews

Featured Comments:

• C

  Charles Hoelscher

  1.0

  If I could give ZERO stars I would. This Company is so unprofessional. We have been fighting to get a report from a service tech submitted to our home warranty company for 2 months now. The end of November the company came out to do a service on our Furnace / HVAC. The service tech found a crack and told us that the furnace was going to need to be replaced. So we wait a week for the warranty company to reach out and nothing. We contact the warranty company and they tell us that they have no report from the tech. So for the last two months we have been trying to get a report from this contractor stating the problem so we can get it fixed, and nothing. We have been calling every two days and still have nothing. If my home warranty company wasn't making us use them we would have gone somewhere else a long time ago. This is ridiculous.

• J

  Jeanne Bender

  5.0

  You guys were contacted by my home warranty company. And I'm so glad they contacted you. Pacific air and heating are my usual go to for routine maintenance and they were quoting me $1,500 to fix the current situation but also thought it was kind of funny that I'm due for a new furnace and they thought aha she's finally going to have to buy one. But that will not happen. Your service tech had it figured out in less than 5 minutes that it was the breaker box! Pacific Heating didn't even look so once I finished my yearly obligation probably in August I am canceling them and switching to you for sure. Like thanks Pacific heating for trying to rip off a 62 widow on a fixed income.

• M

  Ms

  1.0

  Wish I could rate 0. This company was assigned by our home warranty worst experience ever! Furnace went out in December they came and said the blower was out and the manufacturer stopped making the part so we had to replace the whole thing. I lost count of how many calls me and my husband made to have it replaced NOBODY called back. Now March 3 months later we got a second opinion with a different company. Come to find out the part was available and that was even all that was wrong with the furnace. So Mountain heating lied about it all. We paid privately full price rather then get a discounted furnace through them and our warranty. Such a nightmare!

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