Mission Comfort
Shearwater, Waldorf, MD

Mission Comfort Reviews

5 stars based on 174 reviews

Featured Comments:

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  Tessa Phillips

  5.0

  My neighbors recommended them to me and they did not disappoint! Very easy to schedule an appointment, they are very responsive by email and by phone. The technician showed up on time. He had booties for his shoes to protect my floors and wore a mask. John was kind to my cat and polite and knowledgeable with me. He answered all my questions and then some! Their monthly comfort club is a great deal and provides invaluable peace of mind! Thank you John and Claire!

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  Response from the owner

  Hi Tessa, Thanks for the positive review! We love hearing from our customers – especially when our service is able to make a positive difference to them. I know John and Claire put a lot of work into that, so I’ll be sure to pass your kind words off to them. Thanks again, and we hope to hear from you again soon!

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  Margret Mitchell

  5.0

  Mission Comfort will always be my #1 HVAC company to call on. They are without a doubt the best I have encountered in my 30 years of being a homeowner. They are very professional, reliable, knowledgeable, courteous and friendly. How many of these types of companies do you know who will put a mat at your front door and put shoe coverings on to protect your indoor floors before entering? They are not satisfied until you are satisfied. All maintenance, installations, etc photos are taken and shown to the customer with a full explanation of what needs repair or what needs to be replaced. They are always open to any questions and are eager and willing to answer with complete honesty and competency.

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  Response from the owner

  Hey Margret! Thank you for such a kind review. It’s really been our pleasure, happy to help. Hearing your satisfaction brings us great joy. We’re always here for you if you need anything. Thanks again!

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  Patrice Way

  5.0

  The owner Ron and his team are the best. Professionalism is A+++. I’ve had problems with my heating for a couple of years and after hiring other companies Mission Comfort finally resolved my heating issue. I am so grateful and happy. I was so happy with Mission Comfort from the very beginning of the service call and once they arrived at my door I was even more surprise with how they respected my home, listened to my concerns, diagnosed and repaired my problems. I can now get rid of those heaters. Mission Comfort showed me how much they cared about my concerns, they were fair with the cost, and after the repair they follow up by contacting me regarding the service problem I once had with the heating. Mission Comfort was awesome. I immediately joined Mission Comfort HVAC maintenance plan. Thank you Mission Comfort for a job well done!

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  Response from the owner

  Hey Patrice! I know you’re busy and want to say thank you for making the time to leave such a kind review of our services. While I’m sure everyone can understand there is a cost to deliver business services, you really capture the “why” behind why we even exist. To be of service for and help other human beings in their time of need. Hearing how you feel about your experience, really brings me joy to know we have done well in being of service for you and improved the comfort of your home. It really has been our pleasure. Thanks so much for sharing!

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