Mighty Ducts Heating & Cooling, Inc.
Shaffer, Orange, CA

Mighty Ducts Heating & Cooling, Inc. Reviews

5 stars based on 53 reviews

Featured Comments:

• G

  General Disarray

  5.0

  I was very pleased with Mighty Ducts. We decided to replace our HVAC system which was almost 30 years old. I had met Andreas about 3 years ago in the Home Depot parking lot where he gave me a card since I was considering replacing our ductwork. I kept an eye on their reviews and we finally decided to pull the plug to replace the whole system. Andreas was thorough in evaluating our system and providing details/recommendations to improve our system. The quote was higher than I had hoped, but the cost of all construction material is way higher than it was a year ago. Their staff kept us in the loop as the installation day approached and their team arrived on time for our 2-day project. Their crew was thorough and the journeymen were some of the hardest working people I've seen. As a supervisor, I would love to have such motivated people. I can't speak highly enough about their attention to detail. They modified a couple of the tasks while installing the new system which they had not anticipated. but still made the adjustments to the project even though they didn't have to do the extra work. The entire crew was great and Matt was a great Project Manager. Marie kept us in the loop the whole time and was very patient with all my calls. We had this work completed in late May 2021 and the installed AC actually developed a problem after a few weeks. Andreas came out immediately, diagnosed the problem, and completed all the warranty paperwork to replace the AC unit ... which has been working well since being replaced. I highly recommend this company and thanks to Mighty Ducts / Haven for keeping us cool this summer and for many years to come!

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  Response from the owner

  Dear customer, We so appreciate the time you took to review our team. And thank you for noticing the hard work and follow through we strive hard to keep up! We are blessed to do this work and have outstanding customers like you! Let us know how your air conditioning is running after the warranty repair and if we can support you with anything else. The Team!

• S

  Spencer Buckley

  5.0

  Amazing company all the way around! Our a/c broker right at the beginning of summer, so we called another company to have them take a look and prepare a bid. The amount came in high, so we called 2 other companies to get some alternative options. The other 2 options were both lower and pretty close in price, so we chose Mighty Ducts out of the two because of the transparency and knowledge of their technicians. When their team sent someone out to look at our home, they didn't try to upsell us on anything, and put together a realistic solution for our home, and they were extremely knowledgeable about the entire process in order to explain the scope of work that needed to be done. During the installation, their staff was on-time and performed the work quickly and carefully. Through the entire process, everyone was easy to reach and quick to respond to any and all of our questions. 10/10 will go back for future service needs and would highly recommend them to anyone in the orange area.

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  Response from the owner

  Thank you for the excellent review! We are thrilled that our Haven Team (Mighty Ducts) was able to be there for you and your family when you needed it the most. Our technicians are constantly expanding their knowledge and learning the highly qualified ways to solve our clients' problems with replacing or even repairing different types of systems. Throughout this process we always provide honest and fair prices! Best of all, we are excited to hear that our communication and customer service was swift and consistent. Another happy client is another job well done for our team!

• V

  Vera Jacobs

  5.0

  Professional and very helpful in addition to great work! Awesome office staff! Would definitely refer to anyone I know!

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