Mid-South Distributing USA, Inc.
Prairie, Fort Smith, AR

Mid-South Distributing USA, Inc. Reviews

4.1 stars based on 46 reviews

Featured Comments:

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  Lee James

  1.0

  Sad to give one star because they really don’t deserve that. I HIGHLY recommend not doing business with Midsouth appliance in fort smith. They are the most unprofessional people. The manager is very rude. You call and order appliances or parts and they either aren’t there or they say they have not ordered the parts yet. We have even received damaged parts. VERY unprofessional people. Have absolutely no customer service values. I would rather spend my money at a chain store than this small business.

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  Response from the owner

  Sorry to hear that , we regret your experience was so unfavorable. I will forward your comments to management.

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  Tiffany Ashburton

  5.0

  I went here a few days ago to pick up a part for my husband that he had called in. The lobby was closed like so many other businesses right now, but it was not a hassle. My husband called them with the model number of our dryer and they had the part in stock. He paid for it over the phone while he was in Tulsa, and I was able to just show up, call them to let them know I was outside and they brought the part out to me with the receipt. Easiest part pick up ever. They were really nice too.

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  Ashley Townsend

  5.0

  Honestly, I read the reviews before I came to buy parts here and was skeptical but was told they were the best parts place in town by a friend. I called first and spoke with James and he was helpful. They were the only place in town that had my element in stock for my stove. When I got there, James wasnt there but the girl was and when I told her I spoke with James, she checked where he had stuff written down and easily found the part I talked to him about and I didnt have to give her my model number again and go through the whole look up process all over again. I was in and out quite quickly even though their phones were ringing off the hooks. Her and the other guy handled everything smoothly. They were polite and friendly. I will definitely be back to do business.

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  Response from the owner

  I am so glad you gave us the opportunity to help you with your appliance part need. Glad your experience was a good one and we hope to see you again.

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