Mid-Atlantic Heating & AC, Inc
Allen, Salisbury, MD

Mid-Atlantic Heating & AC, Inc Reviews

4.4 stars based on 16 reviews

Featured Comments:

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  Sarah Meadowcroft

  1.0

  We have used Mid Atlantic many times over the past decade. Initially they were very professional and responsive. However, this is no longer the case. When calling to get assistance with service notices from our unit, we were met with a response of "You can take care of that yourself we are not going to do that." Another attempt to get service was met with "what do you live in a trailer?" we do not. Our 30 year old, original to the home, air conditioner went up which, at 30 years old even I (not an HVAC expert) could have said. They charged us $375 to tell us that. We immediately requested estimate for replacement units as it is summer and we need one. They sent us a bill before ever contacting us to help us actually fix the issue through replacemen. They value $375 over 10k. They do not seem interested or to value on going relationships with their customer base. When discussed with the woman who was performing the estimate, she said she would be able to come talk to us in nearly 2 weeks. In the meantime 4 other companies have come out and put together full estimates anf agreed to take over our service needs. I cannot stress how mucg you should consider ANY OTHER HVAC COMPANY in the area over this one. You will regret giving them a penny because they will not help you when you need it.

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  Sjockiea “KieaNicole” McCrary

  5.0

  I just purchased my home in August of last year and immediately needed their help. I called two other business that tried to tell me I needed a whole new unit. I almost went through with the unit but decided to give Mid Atlantic a call and they fixed my issue for about 100 dollars. They literally saved me 6900 dollars. They are professional, knowledgeable and each experience with them has been wonderful.

• J

  J Brown

  5.0

  Very professional and excellent service. They were very pleasant to work with. Extremely respectful, kept their shoes covered when entering my home, and cleaned up behind the job they completed. My heating and air conditioning works great now! Thank you so much for such excellent service. I highly recommend this company.

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