Hancock & Son Plumbing, Heating and Air Conditioning (HVAC)
Leonard, Salisbury, MD

Hancock & Son Plumbing, Heating and Air Conditioning (HVAC) Reviews

4.8 stars based on 217 reviews

Featured Comments:

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  Toni Sturgis

  5.0

  Let me begin with the phone call. Stephanie and Chantel were wonderful to me. They were friendly and compassionate with my situation. They sent Will to do plumbing services for my parents who needed help with their water heater and their septic. Josh#1 came out to our home and did an HVAC diagnostic for my replacement of our system. Excellent work. Great customer service and personable. I will be their customer for life. And Stephanie will know you by name.

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  Angela Gianelle

  5.0

  Hancock and Sons were prompt, explained the issue, worked hard to resolve! They found an immediate resolution and recommended improvements to avoid the issue again. They were very friendly and accommodating keeping me informed of the plumber's arrival so I could not waste time waiting around! Would absolutely recommend them and sure to use them again.

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  Response from the owner

  Hi Angela, thank you so much for your glowing 5 star review! We are so happy that you had such a positive experience with our technicians. Thank you for your recommendation!

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  Nina Graves

  5.0

  Hi, I just want to say that this is the 2nd time that I have used Hancock & Son Plumbing & HVAC. Wally Bennett was the technician who came out this time. His service was great, he gave sound advice and recommendations regarding the service issue and how to fix the problem. He even called the manufacturer to obtain warranty information about my water heater. Ms Stephanie who took my service request info was polite, upbeat and made my appointment quickly and even followed up. I plan to continue using Hancock and Son whenever I have any plumbing or HVAC issues. Thanks for such great service! Nina G

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  Response from the owner

  Thank you so much for your wonderful review, Nina! We are so glad you had such a great experience from start to finish!

More reviews (7)