Microf LLC
Gillionville, Albany, GA

Microf LLC Reviews

3.3 stars based on 48 reviews

Featured Comments:

• R

  R SSamples

  5.0

  Microf is an awesome service for those who couldn’t obtain regular financing. There was a mishap on my end (my fault) for my original loan through my AC company, and then had to do the lease to own program through Microf as the techs were installing my new unit. Hunter assisted me multiple times that day. He was quick, efficient, knowledgeable, and professional. He worked hard to secure the best program that would suit me, and still reviewed all my options. He was quick to provide accurate yet easy to comprehend instructions as well. With interest I will be paying more than expected, but still a great service when traditional financing is unavailable. I do like, however, the discounts available when paying early.

• J

  James Wallace

  1.0

  Having been with out air for a few years we were excited when we found out about this program. Unfortunately today we found out that there was a ball dropped, we had a conference call with Micron, our installer and us told us everything was approved and we scheduled install Equipment comes in and we have a great system now we come to find out today that something didn't get signed even though we had a verbal now I am facing having to come up with the whole amount..............

• J

  Joshua Jarvis

  1.0

  At first this seemed like a solid choice in July. We were in a tight spot financially and Microf seemingly came to the rescue for a new A/C unit. We worked through a contractor named "American Star" locally that worked with Microf. We ignored the terrible reviews and the person signing us up stated, "that was the old microf, we've come a long way". I was told i can receive my payoff amount pretty quickly when i needed it. Fast forward from July into December. I asked for a payoff amount in November. Microf stating that there is a "discount" when you payoff early seemed really intriguing. So i inquired about it rightfully so. Well, here's the bad... They took two weeks to actually get back to me, and when they did, the payoff amount was TRIPLE what the job costed... I don't know how this mixup happened, but now i see the writing on the wall. Unorganized company and poor customer service after you sign up. Everything sounds great when you need it, then BAM, they turn out to be worse than dealing with Comcast/Xfinity customer service. Basically scam artist company. Such a shame i felt secure in giving my business to these people, now i can't wait to get them outta my life for good. If anyone ever asks me about this company in the future, i'll tell them to RUN!

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  Response from the owner

  Mr. Jarvis, thank you for your feedback. We completed a review of our records and we disagree with your comments. The early purchase option was explained to you verbally on 07/27/2020 and is included in the written agreement you signed and returned to us on 07/31/2020. We received your early purchase option quote request on 11/25/2020 and we provided a quote and answered your questions within 3 business days. The early purchase option price is a significant savings compared to the cost to own stated in your agreement and is not anywhere close to triple what the job cost. If you would like to further discuss your account, please contact us at 855-642-7631.

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