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This page contains information related to Merrell & Associates in Ridgecrest, Carrollton, GA which locates proximate to you. You can find contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Merrell & Associates in Ridgecrest, Carrollton, GA | HVAC Near Me

I used this business because. My AC unit had stopped working. Jacob came here in less than 24-hour. It was only the compressor thankfully. Jacob had it fixed in less than 30 minutes. He was professional, honest and thorough. I will used this company again because they're the best in town and I will request Jacob because he is a great example of how a heating and air company should be run. Thank you Merrill and associates!

Thank you Ms Lamb! We appreciate the the review and allowing us to help you with your no cool issue. We look forward to helping you with your future HVAC needs.

Rich, was GREAT as usual today in servicing our house and property for insects. As always he was kind, very professional, knowledgeable  and with GREAT Customer Service manners!!! He is an excellent promoter of Northwest Exterminating in Carrollton, GA.  Thank you Rich and Northwest Exterminating.

Hey Mr. Johnson, we love getting your reviews although we are your heating and air provider. I am sure Northwest Exterminating would love for you to go to their page and leave this review.  Have a great day :)

Had them install a complete a system in 2014 and they did an outstanding job and the 4 technicians were very professional. I called them again to check a problem with my system almost 7 years to the date of the original installation and they came out and found one issue was covered by warranty and gave me a fair price on the whole repair! Again, the technician was very friendly and professional. I highly recommend this company for worry free customer service.

Thank you Sebron Barnes, we strive for excellent customer service. We appreciate you allowing us to help with all your HVAC needs and look forward to helping you in the future.

I am very disappointed in the way they handled my service call was told one price and then was charged extra because the guy cut a small piece of my  vac hose and used my hose and charged me $55.00 to do that Will not use them again and BEWARE of what they tell you He cut my hose when all he had to do was reset my unit and then   They charged my $139.00 for something they said would only be $35.00 for them to come out the tech did UNNESSARY work on a brand new HVAC system because we are disabled and he took advantage of us, WILL NEVER USE THEM AGAIN. Don't let them me tell you one price cause it will be more because their tech says he does work he does not do. BEWARE

We apologize for the late response, we had some technical issues with our Google account that have now been resolved. We also extend our apologies for any misunderstandings in communication from your call to our office and our tech while on site. We had dispatched the call as an emergency, due to medical issues and no heat in the home. That explains as to why our tech proceeded with the minor repair, knowing the urgency of getting the system functioning properly. Honestly, he wanted to get the unit operating and proceeded to do just that, knowing the home was without heat for a while.
Our office staff strives to be clear as to any additional charges that may apply outside of the service/diagnostic fee. It is not our normal operation to proceed without homeowner approval on a repair but given the circumstances and the repair minor, we did. He did use some of the hose to repair the system, which avoided any additional material charge.
We sincerely apologize for the inconvenience and trouble this caused you & your family.

The technician was great. He came immediately. He found nothing wrong with my system   He stated that its not heating could be attributed to parts not being dusted/cleaned during my routine maintenance, which was done in Oct.  This doesn’t make me happy as I had to pay emergency rates for this visit. I was also informed that the maintenance agreement cost would be going up AGAIN!  Unacceptable!  Customers who have been with the company for a long time and/or senior citizens should be grandfathered in. This company is becoming money grubbing—disappointing.

Ms Johnson I apologize that you are not happy with your visit. The tech was called out for a no heat, inspected your system and found your thermostat not working, then replaced it.  While inspecting noticed your flame sensor had some dust on it so he cleaned it for you as well while he was there at no additional cost. After hour calls do have an additional charge. The techs always informs you of this before coming out.

Merrell & Associates
Ridgecrest, Carrollton, GA

Merrell & Associates Reviews

4.7 stars based on 92 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Carrollton

Merrell & AssociatesRidgecrest, Carrollton, GA

Merrell & Associates Reviews

4.7 stars based on 92 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Carrollton

Merrell & Associates
Ridgecrest, Carrollton, GA