McMaster Heating & Air Conditioning, Inc
McLaren, Irvine, CA

McMaster Heating & Air Conditioning, Inc Reviews

4.9 stars based on 44 reviews

Featured Comments:

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  Debra Brodbeck

  5.0

  Last summer, I obtained four quotes for a replacement AC and furnace. I did a lot of analysis to figure out the kind of equipment and size of unit that I thought would work well for my home. When Ron McMaster came to my house to give me the quote, he was patient and answered all my questions (and I had a lot). Of the four quotes I got, Ron provided the only one that included the size and kind of equipment that I believed that I needed. The price for the system was fair, IMO. It was not the cheapest, but it included everything I was interested in. And I appreciated that McMaster is a Carrier factory authorized dealer. The team that installed the system was led by Anthony. Each member of the team was very professional and hard-working. They made sure to clean up everything at the end of each day. Anthony was super knowledgeable. There was a loud rattle which I hadn't noticed in my original system because that system was so darned loud. But with the new Carrier system being so quiet, we could then hear the rattle. Anthony ultimately came back and replaced some kind of pipe, eliminating the poorly-routed one from the original unit's installation. Anthony was so patient tracking down what was causing that loud rattle - I was very grateful. Anthony also took time to explain the new thermostat to me. I requested that Anthony place the thermostat in a slightly different location from my original one, resulting in a hole in the drywall from the original thermostat. McMaster arranged for a person to patch and repair the drywall, which I appreciated. Additionally, Jennifer and all the office staff were very kind and helpful in all our interactions. Now I have a quiet system that keeps the house cool in the summer and warm in the winter. I am very happy with my Carrier system. Lastly, everyone who came to my house wore masks due to covid, which I very much appreciated. Thanks to all at McMaster Heating and Air Conditioning!

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  Response from the owner

  Hi Debra, Thank you so much for the wonderful review. It's customers like yourself that make working in this field such a pleasure. We're happy to be of assistance at any time should you need. Thank you again for choosing McMaster Heating and Air!

• M

  Martie Wagner

  5.0

  We had a new AC unit installed by McMasters recently. Ron was great to work with, gave us tons of information and options and we couldn't say no. We upgraded to a better AC unit for efficiency and the price was super competitive or better then other companies we called. The install was completed within the time frames including changing all the vents within the house. They complied with all safety measures during this COVID time and we couldn't be happier with McMaster air. We loved them so much, we called them to install a new AC unit in my mom's house. We highly recommend McMaster Air, and will use them for all our HVAC needs.

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  Response from the owner

  Thank you for your review Martie! It is important to our company to ensure the safety of our customers during these trying times. We appreciate you referring us to your mother and look forward to installing her new AC unit. We are here for you both if you need anything in the future!

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  Guy Morrison

  5.0

  I had a central air conditioner installed on 8-6-20 by McMaster heating and A/C company. They did an awesome job. All the workers were polite and very efficient. In 2011 they also installed a 4 ton gas furnace in the attic with all the ducts, and I am very pleased. I highly recommend McMaster company with any heating or A/C needs. Guy Morrison

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  Response from the owner

  Thank you Guy for choosing McMaster once more for your new AC! If you need anything, we are here for you!

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