McKamey Heating and Cooling
Cedar, Shelbyville, TN

McKamey Heating and Cooling Reviews

4.5 stars based on 21 reviews

Featured Comments:

• D

  Diane Gianni

  5.0

  Speedy responce and experienced techs. Reasonable prices. Excelent company. I've used them in the past and will continue in the future.

• G

  Gary Spry

  5.0

  Excellent work by professional installers. When our old system died in the middle of the heat of summer we purchased a system and asked that it be installed right away. The team was here the next day! They worked until the job was done. I highly recommend Art McKamey and his team!

• K

  Kimberly Brooks

  1.0

  I asked for a quote on replacing our HVAC system. Just the ac and maybe some extra work. The salesman was very kind and I liked him. He said he'd have a quote with all my options to me by the end of the week. 2 weeks later I call and ask where it is. I am told they will look into it and call me back. No one called me back and a week later I call again, saying I was hoping to do business with a small local business and still wanted the quote. I was put on hold and when they came back on the phone, they told me I would have it in a day or two. I came home to it being left in a folder on my porch. Not even in the mailbox.... then when I opened the quote... it wasn't even a quote on what I asked for. I am very disappointed that I, an interested customer, was looked over, forgotten, not taken seriously, and dealt with in a very unprofessional manner. I may be the exception to their standard but overall, after 2 calls and the delivery of a quote I did not ask for as well as no follow up on THEIR PART, I will never recommend this business.

  ---

  Response from the owner

  Hi Kimberly, thanks for reaching out about this. We sincerely apologize for your experience and we are all making a collective effort to prevent this from happening again. Thank you.

More reviews (2)