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This page contains information about McDonald Heating Air Conditioning Plumbing, Inc. in Auburn, Auburn, MA which locates in your neighborhood. You can find info of the hvac repairing service like opening hours, addresses, phone numbers.

McDonald Heating Air Conditioning Plumbing, Inc. in Auburn, Auburn, MA | HVAC Near Me

Called for emergency service at 8pm on a Saturday due to no heat. Within 45 min the technicians arrived and an hr later had our boiler up and running for half the price of most other companies! Highly recommend.

Very Satisfied with overall experience. Company communication for services, scheduling, and job rate were excellent. I had two different guys come to my house, one to evaluate the problem, one to fix it. Both guys were friendly and professional. I will call these guys for future problems.

McDonalds is awesome !! The Mitsubishi ductless system they installed to heat my basement,  works like a charm. The technicians arrived at the scheduled time and within a few hours the system was up and running. The work the installers did was incredibly neat. The entire job couldn’t by have gone any smoother. If your thinking about a ductless system, give McDonalds a call. You’ll be glad you did.

I have worked with many companies before but I am absolutely thrilled with this company! These past few cold days we have had has resulted in my elderly parents losing heat. I called first thing in the morning to get my parents heat fixed. They said they could be out later that day between 12:00 and 4:00. I asked them to call me if there were any cancellations and they called and were able to come out before 11! I met the tech at my parents" house and he was great. The tech was extremely friendly and able to get my parents' heat up and running within an hour of him arriving. I am thankful this company and the amazing staff were able to be so accommodating I even bought a service agreement with them for my parents' house and my own house so I can call them at any hour and know I will be taken care of. Highly recommend this company for any heating and plumbing issues!

Chris C. Was our sales rep. Nice guy did a great job responding to our urgent need for a new boiler. Of course when the temperature is extremely cold and the boiler cracks it can be a hasty choice for a new boiler. I did check the reviews for the Crown boiler he proposed and they were not all great.  I am a little anxious now after reading some of the other reviews about McDonald's service responses. I also am left curious now if I could have saved if we went with a rebate qualifying unit. I don't recall  being offered options for different gas units. Time will tell if we have problems and we'll see about the service. Oh now I also recall as I was told by one of the crew that they usually give loaner space heaters pending a new boiler. Was never offered. Now I have $300 in space heaters that will likely sit in the basement next to the new boiler. Apparently we did discuss other options as we would have had to upgrade to forced hot water from steam  at a cost of 25 to 30k to qualify for rebates. Didn't take time to research this but I can imagine true as steam is not very efficient. Just keep the fingers crossed and we'll see.  Thank you Chris.

I had a mini split system installed last year, end of summer. Had water damage this year. Had a tech come out to diagnose the issue. Unfortunately it was raining and impossible to diagnose the issue of where the water on the entire run of refrigerant line was coming from. He did discover the installers mixed up two units. So I had an undersized unit in a large room and an oversized unit in a small room. Causing issues. A month later two awesome techs came out to fix the problems.  They discovered the lines weren't properly charged, and one of my drain lines wasn't opened on install. So the drain line filled up then ran down the lines into my basement. I'm glad I didn't have it installed in my attic. Also I found on install they didn't seal the holes going through the house to the outside. Horrible install team. The techs that have come out since were helpful and knowledgeable.  I was given a $10 off coupon for future service. I'm keeping my fingers crossed there are no more issues.

Had an appointment this morning for an estimate to install air-conditioning first thing in the morning, No one ever showed up. 45 minutes after the scheduled time I called the office and was told someone was on their way, I literally live in the companies back yard. I was told that they think the salesman lives in Auburn so he should be there soon. Had to cancel the appointment as I needed to go to work. I try to keep my business local but in this case they are not the company to deal with. The website says 100 % satisfaction, this is not the case.

Dear Mr. Schofield,
We apologize that you were disappointed, However, as you were informed when you called, our arrival time window is set for 1 hour. Your quote appointment was scheduled between 8:30 and 9:30 that morning. When you called the office at approximately 9:10, our receptionist was able to confirm through GPS tracking that our Salesman was on his way and would be there shortly. He would have arrived within the one-hour time-frame promised but you chose to cancel your appointment before he arrived. We feel bad that we were not made aware beforehand that you could not accommodate the full 1-hour window when you made the appointment. Again, we apologize that you felt inconvenienced. We wish you the best and are sorry that with the information we were working with we were not able to accommodate your schedule.

We decided to invest in a a centralized air condition system.  We have a split level home with cathedral ceilings and were not interested in a system that required duct work.  We looked at three companies and asked for quotes from each.   We choose McDonald Heating Air Conditioning Plumbing Inc. to install a Mitsubishi Mini Split system. The quote was not the lowest but we were impressed with Chris C. who was the person we interacted with.  He was extremely through and detailed in his presentation.  He brought a unit to the house so we could visualize it.
We agreed to a date and total time to complete the job.  There was a team of three who worked all week to install the system.  The systems are outstanding so far and the folks at McDonald have been outstanding in every way...highly recommend them

McDonald crew came to my house to install an AC system. I was very impressed on how neat , organized, professional, quick, skillful and polite they were. Needless to say that they did an excellent job. Also the price or cost of the job was priced very well. I will recommend them to anyone. I will give them an A+ for a job well done, an A+ on ethics, an A+ on courtesy, an A+ on everything. I am very, very happy all around. Guys, thank you very much. It was a pleasure to do business with you.

We needed to replace a 25 year central air unit in our apartment.  The technicians and electrician were top notch, professional, courteous and loved our dogs!!  Mike and our electrician went through everything that was done, explained everything also.  I would highly recommend McDonald for anyone looking for first rate installation and top notch employees!!!  Lynn Quitadamo

McDonald Heating Air Conditioning Plumbing, Inc.
Auburn, Auburn, MA

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McDonald Heating Air Conditioning Plumbing, Inc. Reviews

4.4 stars based on 104 reviews

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