McCarroll Heating & Air
Walton, Hendersonville, TN

McCarroll Heating & Air Reviews

3.8 stars based on 17 reviews

Featured Comments:

• J

  Jeff Wright

  5.0

  Have used them several times to service my hvac. Always professional and on time. Had them come out for an issue with my compressor and while they were here they looked through my furnace and made sure everything looked good. They will always be my be my first call.

• J

  Jonathan C Simpson

  1.0

  I have called this company 5 times to have them come out to fix my AC unit. They were the company that installed it and it is still under warranty. Every time I call the receptionist tells me they're going to send someone and they never do. This is one of the worst businesses I have ever dealt with. Not to mention their LLC is dissolved on the Tennessee Secretary of State website. I would doubt they're even bonded and insured. DO NOT USE THEM.

• K

  Kimberly Agin

  1.0

  This company won’t get back to you so don’t bother. My original inquiry, they were very responsive and the owner came out to see what I needed done. He told me to call as soon as we were ready for the work to be done (I was in the middle of a major renovation) so I did that. I called back two or three times and I was told the note to get back in touch with me was still sitting on his desk. Still haven’t heard back. I totally understand being busy and maybe not being able to get to my job but a phone call to say that would be the courteous thing to do.

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  Response from the owner

  Kimberly, thank you for leaving this review. We are just now learning how to access and respond to our Google Reviews. Although much time has passed since the time of this review, we are very sorry to have not met your expectations. We were facing incredible staffing challenges at that time, which isn't an excuse. Your feedback helps us to be the best we can.

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