M & M Heating and Cooling
Washington, Toledo, OH

M & M Heating and Cooling Reviews

4.5 stars based on 223 reviews

Featured Comments:

• C

  Cory

  5.0

  Highly recommend M & M. My 37 year old furnace finally gave up this winter and I was without heat. M & M was quick to diagnose the problem, was willing to speak to my home warranty provider on the phone, and were professional through the entire process of installing a new furnace. Their service tech, installers, sales team, and office staff were all friendly and helpful during the process. I worked with Adam who was very upfront during the quoting process and not at all pushy. He answered all my questions upfront and was very clear. The install team was incredibly quick. I had a new working furnace installed in less than a full day. They did a great job cleaning up my basement after install too - I can't recommend these guys enough!

• S

  S. W.

  5.0

  When my furnace decided to go out ( on the coldest day of the year) M&,M dispatched a tech to my home within 2 hours. The tech (Sean) quickly diagnosed the issue. Parts had to be ordered. Sean loaned me 2 spaced heaters and I had 4 of my own. Sean returned a few days later, installed the parts and the furnace has been operating dependably ever since. Sean went beyond , working late to restore the heat. Sean was courteous, no messes and did a great job. I will use M&M again.

• W

  William Kudzia

  4.0

  Tech was really nice and did a good job doing a basic tune-up on my furnace. However, my primary reason for calling for service is I wanted the evaporator pad replaced (which I assumed was part of tune-up). But, the tech said they don't carry my brand filter and it would have to be special ordered. I took the day off work, so taking another day off to have them come back out is not possible for me. So, I spent $99 for the tune-up but still had to go on-line and order a $45 filter that I now have to replace myself which is what I was trying to avoid doing because I'm not comfortable I will replace it properly. It would have been helpful to know ahead of time so I could have had the filters on hand for the tech to replace for me.

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