Lochridge-Priest, Inc.
Ferguson, Corsicana, TX

Lochridge-Priest, Inc. Reviews

4.8 stars based on 128 reviews

Featured Comments:

• K

  Kelsey Kye

  5.0

  We needed our system removed for mold remediation in the hvac closet. They were quick and efficient, and voiced some concerns about our set up. When they came back to reinstall, they went above and beyond and set us up with a better air flow and parts on the unit. We really felt they cared for our well being. Very efficient, quick, clean and professional. Highly recommend!

• C

  Caleb Miller

  5.0

  They made lemonade! We purchased a house with Goodman HVAC systems that were about a year old. A different contractor installed them. One system has had multiple different problems that have required repairs over the past couple years. Recently, we have had trouble with the core of the systems. We replaced the inner evaporator coil a couple months ago. Then we had to replace the evaporator coil on the outdoor condenser unit today. Goodman, replaced the parts under warranty. However, shipping and labor were not covered. Since you have to practically disassemble the whole unit, the labor is pretty extensive to replace the coils. And, we were starting to wish we just purchased a different system. The problem is that the reputable manufacturers have supply chain backlogs. However, Lochridge-Priest really stood behind their work and helped cushion the blow from piece meal approach Goodman takes to their warranty. Lochridge-Priest told us they understood our hesitancy to keep pouring money into a lemon. And, they actually didn't charge us at all for the extensive labor today. I highly recommend Lochridge-Priest for going above and beyond. It was especially nice this week as we were already stressed from losing a close family member.

• K

  Katie Northern

  1.0

  Never once was I informed that I would be charged a travel fee… so if your tech comes from a 30 minute away trip from service last rendered or a 5 hour trip you will be charged that gap fee. If they arrive at job site an say they need to go get parts and arrive back at job site 1,2,3 or etc., hours later… you the customer will be contiguous charged a service technician fee from The second they left last job site. If they stand in the front yard smoking for 40 minutes your charges are still adding up! . This company is a bunch of crooks! They do not tell you about all this corruption when they tell you it’s only $100 per hour and then tech arrives and states hey if you allow me to bring on another tech we can save you money and complete job with an 1 1/2 hours for $200 then an hour later calls you with the $800 bill and says they only complete what should have taken two techs 15 minutes . Do t worry we will get it down tomorrow

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