Lloyd's Refrigeration & HVAC
Ridge, Knoxville, TN

Lloyd's Refrigeration & HVAC Reviews

2.4 stars based on 9 reviews

Featured Comments:

• M

  Menachem Langer

  1.0

  Run run and run faster... You do not want them performing work for you. They initially came out to fix the refrigerator but the initial tech didn't properly diagnose the problem per Leroy the owner on visit number two. I was advised a part needed to be replaced and that the cost would be offset by what I had already paid since it wasn't done correctly.... sounds good right? It took them a MONTH to return after calling them multiple times a week. The tech arrived and replaced the part and Kim the co-owner refused to honor the credit that was agreed to on the account. Needless to say after a lengthy conversation the initial service was credited. I have never been spoken to by a vendor the way this women spoke to me... I will never use them on any property commercial or residential and would never recommend them to somebody that is not looking for a fight and headache. They do not keep their word and there are to many legitimate companies to do business with.

• S

  Stanton Oster

  5.0

  I have had Lloyd's to my place three times in the last two years and been VERY HAPPY with their service. One time just needed a good cleaning and freon added, which was done the same day and at a fair price. They could have told me it needed much more expensive stuff and I would have not known the difference. Very honest and friendly people. They are the first place I refer my friends to and always taken care of them with the same service I have experienced.

• R

  Ray Nelson

  1.0

  Called about a non working walk in cooler in the morning. Was told they would try to get someone out. Called back after several hours to see if they could get to me today or not. Was told that we said we would try but if I was in that big of a hurry to call someone else and hung up. I tried to call back and they wouldn't answer the phone. I left a message to please call me back and let me know if they were still trying or just not interested anymore. Waited about an hour and called back from a different number. Same lady answered the phone I stated my name and explained about the message I left and she said yea I heard it but they didn't want my business to take it elsewhere!?' I was flabbergasted that a businesses first line of contact with the public would be so rude. I have used Lloyds in the past but never will I again!

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