Lakes Heating & Air Conditioning
Turkeyfoot, Akron, OH

Lakes Heating & Air Conditioning Reviews

4.7 stars based on 88 reviews

Featured Comments:

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  Jason Spencer

  5.0

  My wife and I bought a house that we love, but there are many projects to complete. This house has two furnaces, and they both needed replaced. One of them did not have AC, either, so we wanted to replace that one first. I had two other companies come out to offer quotes. The first one was ridiculously high, in addition to being a jerk. The second company was good, but they didn't offer financing. This house was built in two sections. One section has a crawlspace, and the other part has a basement. Of the three companies that came to take a look, Mickey from Lakes was the only guy who went into the crawlspace in order to give an accurate estimate. In fact, because he did, we found out that the other estimates would have been wildly inaccurate. The other guys did not want to get dirty, but Mickey from Lakes didn't think twice about it. We had Lakes replace the first furnace. I really like the Armstrong system they installed. It is quiet and has made the house feel so much better. Lakes installed it cleanly, efficiently, and they cleaned up after themselves immaculately. I couldn't even tell they had been there, besides the new furnace, obviously. My wife said one of the workers even walked around with a wet cloth to wipe areas in the house where they might have touched or walked. I had never heard of a company being that concerned with cleanliness. All in all, my wife and I were impressed. The company is responsive, Mickey was a great salesman, and the install crew were courteous and hard-working. The work they did looks fantastic and super clean cut, like the furnace was designed specifically for our house. We are planning to replace the more complicated furnace next year, and I have no plans to shop around for it. We will be going with Lakes again.

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  Response from the owner

  Jason, we are so thankful for your kind words, it was our pleasure to help you and your wife. We take pride in providing the best customer service and always do whats best for our customers. We look forward to helping you again in the future!

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  Jack Lewis

  5.0

  There are two furnaces in our home and there were two thermostats that were interconnected for some stupid reason. In other words, they were both required to use the problem unit. This started causing problems and Tom basically re-engineered the wiring and solved an ongoing problem in like 20 minutes. He is a very resourceful EXPERT and I have heat in both halves of the house again! Very cost effective too.

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  Scott Plymire

  5.0

  Lakes Heating installed my heating and A/C unit in 2002 when we built our house. I scheduled a appointment for cleaning of our heating/cooling system. Lakes Service Tech Ryan telephoned prior to his on time arrival. I found him to be very knowledgeable and professional. A true extension of the great quality of customer service oriented business like Lakes Heating. Thumbs up !!!!

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  Response from the owner

  Thank you for your review Scott! It was our pleasure to provide timely and quality care for your heating and cooling needs.

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