Klopatek Plumbing and Heating, Inc
J, Mercer, WI

Klopatek Plumbing and Heating, Inc Reviews

3.9 stars based on 14 reviews

Featured Comments:

• W

  Wainik's World

  5.0

  We are so happy with the service we've received from Klopatek Plumbing. We know the reviews have been mixed, but we have had nothing but outstanding service from them. We had a clogged drain, called them, and they were out to fix it by the end of the day. We had a broken pressure tank, they ordered a new one, and were back within a week to fix it. All of the technicians have been incredibly friendly and helpful, answering all of our questions without a problem. We wouldn't hesitate for a second to recommend them to others. They're great!

• A

  Adam Hauser

  1.0

  I called on Monday because we had a problem with our furnace not heating. The lady informed me that I would be put on a schedule and they would be in contacted. I called multiple times during the week to touch base and they continue to tell me that they were on their way. I called a week later on Monday asking what status was with 20° weather And trying to express my concerns of not having heat before Thanksgiving. The lady laughed at me and told me it’s not her worries and maybe I should call somebody else. Very bad customer service very bad nasty people. Thank God they never came over to do any work. I can see the only reason they’re in business is because of the lack of quality people in the area. Good luck go somewhere else.

• M

  Michael Stone

  5.0

  Have used Klopatek's services for years. We have a cabin and they put in a new water heater back then - and when the electrician screwed it up and wouldn't get back to us, they stood by the product and got it taken care of. Also, every few years something breaks over winter no matter how much time you spend draining everything and when it hasn't been something I could fix, they've always found a way to get out that day even when the area is full of people opening their cabins. Including after hours on a Friday. I highly recommend them if you are anywhere close to the Mercer area.

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